What are the responsibilities and job description for the Kitchen Operations Lead in Training +18 yrs old position at Chick-fil-A?
Key Expectations:
- Lead and model our Mission, Vision and Values with team members and guests.
- Train and support the 4 focus areas of the Winning Hearts Strategy: Clean and Safe Environment, Great Food, Fast & Accurate Service and Genuine Hospitality.
- Coaching and holding people accountable to high standards.
- Hold the kitchen team accountable to all policy standards: timeliness, grooming, cell phones, uniforms.
- Supports team goals, shares the score visually and celebrates the wins.
- Execute lean procedures to reduce costs, increase productivity, and manage the D.R.I.P. inventory process.
- Maintain a work environment that ensures and promotes food & team safety.
- Support catering by facilitating the sequence of food preparation.
- Execute daily waste and donation tracking system (s).
- maintain a clean and safe working environment by ensuring kitchen Jolt checklists are completed immediately following day-part transitions.
- Responsible for notifying the BOH Director/General Manager by end of shift of any equipment or facility repairs.
- Ensure completion of Safe Daily Critical (s) and ERQAs.
- Train, execute and follow-up on AHA and LEAN system performance and metrics.
Kitchen Operations Lead in Training:(Subject to change)
- Must be available and work up 30 hours per week in the restaurant.
- Must be ServeSafe, Choke, and Allergen Certified.
- Must be over the age of 17
- Execute the S.E.R.V.E. Leadership Model.
- Lead the team with enthusiasm and passion.
