Kitchen Operations Lead

At Chick-fil-A Westbury, the Team Leader role is more than just a job; it's an opportunity. In addition to working directly with an independent local franchise Owner/Operator, you gain life experience that goes far beyond serving a great product in a friendly environment. Working at Chick-fil-A Westbury is a great opportunity for people of all ages and backgrounds.

We are currently seeking a Team Leader to add to our Leadership team. We are looking for hard-working individuals who thrive in a fast-paced positive environment. Come be a part of a team that Serve like a Champion by caring for its community, developing its people and delivering great food and a guest experience that consistently wins hearts.

5 days per week with a focus on high volume times - Lunches and Dinners are required. Fridays and Saturdays are required.

Our Team Receives:

• A fun positive team environment where you feel like you're a part of a family
• Flexible scheduling
• Sundays Off
• Competitive Pay
• Free Employee Meals
• Scholarship Opportunities
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Training and development to help you reach your professional goals

Your Role on our Team:

• Acts as a role model and leader in the restaurant, setting a tone for teamwork and encourage others to do the same by being high

energy, positive, tolerant, kind, and open to new ideas.

• Works alongside Team Members in all areas, ensuring speed and accuracy, while maintaining food quality and safety. Provides coaching and feedback in a way that is constructive and positive and in line with restaurant goals.
• Collaborates with other Leaders when planning shifts to ensure all policies and procedures are followed and tasks are

completed for the shift, setting up the next shift for success.

• Collaborates with HR and Talent Directors for the planning of all shifts ensuring schedule, setup, and leadership is in place and we are appropriately staffed.
• Collaborates with the Training Manager to ensure continual training, development, and recognition of our team members.
• Consistently reviews reports and metrics, always looking for and recommending improvement to the operation and our people.
• Is in constant communication with other restaurant leaders - working toward common restaurant goals and enabling each other's success.
• Develops junior leaders in line with restaurant leader development plan. Provides feedback in a way that is constructive and positive and in line with restaurant goals.
• Point of accountability for Excellent Customer Experience in the restaurant, reviewing key metrics in this area, adhering to strict checklists/procedures, using standard tools, and always working towards continuous improvement.
• Point of accountability for audits and follow up items to maintain the highest scores. Work with leaders and team members to ensure standards are always met.
• Point of accountability for Restaurant operations and its equipment, overseeing shift leaders and team members in their daily tasks and working alongside them to make them better.
• Solves Problems – serves as an escalation point for our team.
• Works within the Chick-fil-A community to receive training and learn the culture of care; looks for opportunities for connections with other restaurants and corporate for related items.

What We Look for in Our People:

• Consistent and Reliable
• Cheerful and positive attitude
• Desire to serve and help others
• Team player
• Works well under pressure
• “No task is too small” mentality
• Self-starter
• Able to multi-task
• Able to work in a fast-paced/high volume operation without compromising food safety or quality
• A developer of people
• Have the ability to lift and carry 50 lbs on a regular basis
• Have the ability to stand for long periods of time

This job requires a very fast pace to serve our high volume of guests hot food in a short period of time. Our crew performs repeated tasks with high efficiency while maintaining food quality, food safety, and keeping their work environments spotless. Apply now to be apart of our growing team!

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Pay: $20 - $25 / hour

Benefits:

• Flexible schedule
• Paid training
• Employee discount

Job Type: fulltime, parttime

Education: No education required

Work location: On-site