What are the responsibilities and job description for the Porter position at Chick-fil-A?
Job Title : Outside Porter
Job Summary :
As an Outside Porter at Chick-fil-A, your primary responsibility is to maintain the exterior cleanliness and organization of the restaurant. This includes ensuring that the parking lot, sidewalks, drive-thru, and surrounding outdoor areas are clean, safe, and inviting for all customers. Your role is crucial in providing a positive first impression of the restaurant.
Key Responsibilities :
- Exterior Cleaning & Maintenance :
- Sweep, mop, and clean the parking lot, sidewalks, and entrance areas to ensure a clean and safe environment for guests.
- Empty outdoor trash cans and ensure the proper disposal of waste.
- Clean and organize outdoor seating areas, keeping them free of debris and ensuring they are ready for customers to use.
- Pressure wash or spot clean exterior surfaces (such as walls or windows) as needed.
- Drive-Thru Maintenance :
- Ensure that the drive-thru lane, signage, and surrounding areas are free of trash and debris.
- Maintain clear access to the drive-thru and parking lot, ensuring safe and efficient customer flow.
- Keep the drive-thru speaker and order board clean and in good working condition.
- Landscaping & Groundskeeping :
- Monitor and maintain landscaping areas (such as flower beds or grassy patches), ensuring they are tidy and well-kept.
- Pick up litter from around the exterior of the building, including the parking lot and any surrounding grounds.
- Guest Experience :
- Greet customers in a friendly manner as they enter or exit the restaurant.
- Assist with maintaining the outdoor dining area, including keeping tables, chairs, and surrounding spaces clean and accessible.
- Provide assistance with outdoor events or promotions as needed (e.g., setting up tables, distributing materials).
- Safety & Compliance :
- Follow safety protocols to avoid accidents while cleaning or working with outdoor equipment.
- Monitor outdoor areas for potential hazards, such as wet spots, ice, or debris, and take appropriate action to mitigate risks.
- Equipment & Supplies :
- Ensure that all outdoor cleaning equipment (brooms, pressure washers, etc.) is well-maintained and in good working condition.
- Report any maintenance or safety issues to management, such as broken equipment or safety hazards.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
