What are the responsibilities and job description for the Shift Leader position at Chick-fil-A?
We are looking for top notch, driven and growth-minded individuals to join a high-level organization! Those wanting to grow themselves and the people around them will be highly successful here. Be part of a thriving organization and learn how to run a multi-million dollar restaurant with other talented leaders.
Chick-fil-A West Towne is a place that promises to provide an environment where people are challenged, empowered, and developed. We want to be apart of your leadership growth! You will be pushed personally and professionally here to grow! We value hard work, positive attitudes, people with a servant’s heart, and community-oriented individuals. We would love to get to know you and see if serving with us is a great fit for you!
Our Benefits:
- Full Health, Vision, and Dental Coverage (Full time)
- Free food
- 401k after 1-year anniversary (Full time)
- 1-week paid vacation
- Free Princeton Club Membership
- Flexible Scheduling
A shift leader manages all aspects of the team, money, guest satisfaction, and facilities. They discipline, empower, and lead team members and team leaders so that the restaurant can operate at full potential. Shift leaders are responsible for the day-to-day success of the restaurant.
Why Chick-fil-A?
Chick-fil-A West Towne's employer promise is to provide an environment where each person feels challenged, empowered, and developed. At the shift leader level, you are running a multi-million dollar operation on a day-to-day basis. This is no small task, and one that requires a great deal of skill. We provide those skills to you throughout your training period, starting as a team member. Learning essential business skills, time management, and people management is difficult, but there's no better environment for that than one that puts the people (you) first.
Our shift leaders are:
- Experts at engaging team members, setting goals, providing excellent customer service, and helping to accomplish our purpose: "To be a Light to the Madison Community".
- Working one-on-one with a senior leader to help develop their leadership skills and grow the business.
- Looking to take on more responsibility in a business and learn about restaurant management.
- Responsible for opening or closing the store.
- In our store 20-40 hours per week, with great benefits and consistent leadership development.
- Duties and Responsibilities:
- Communicates employee performance and policy/procedure violations to the Leadership Team.
- Works with the Leadership Team to ensure appropriate daily and restaurant staffing levels.
- Must be an excellent coach, communicator and team builder.
- Achieve strategic, annual business results through focus and action on tactical monthly and quarterly objectives and tasks.
- Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
- Serves as subject matter expert for all tasks for the FOH
- Responsible for inventory & facilities management.
- Complete understanding of each key position in the FOH.
- Must be able to meet the physical demands of the position which includes, but is not limited to standing for up to 10 hours and lifting up to 50lbs.
Join our team today!
Job Types: Full-time, Part-time
Pay: $17-$19.50 per hour
Chick-fil-A West Towne's mission is to be a light to the Madison community. We seek to hire world-class people and be loved by all who choose to dine with us. We are locally owned and operated with a commitment to remarkable service, excellent guest experiences, and the provision of an environment of growth and development for all our team members.
Salary : $17 - $20
