What are the responsibilities and job description for the Shift Leader position at Chick-fil-A?
Overview
At Chick-fil-A®, we are seeking developed leaders to support the business. Team Leaders will oversee Team Members in the development of the business and in the continual pursuit of “Operational Excellence” while creating a positive work culture. Team Leaders are tasked with ensuring we are meeting and exceeding our high goals and standards. Perks of being a Team Leader include flexible hours, competitive pay, and a positive atmosphere! This location is a Chick-fil-A, Inc.-operated location. Team Members at this location are employed by COR Restaurant Services, LLC, a wholly owned subsidiary of Chick-fil-A, Inc.
Responsibilities
- Exhibit knowledge of operational policies and procedures.
- Demonstrate knowledge of the brand, products, and promotions.
- Works with Interim Managers to ensure appropriate daily and restaurant staffing levels.
- Must be an excellent coach, communicator, and team builder.
- Achieve strategic, annual business results through focus and action on tactical monthly and quarterly objectives and tasks.
- Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
- Follow sanitation and safety procedures.
- Maintain consistent attendance and punctuality.
Requirements
- Ability to handle multiple tasks at once.
- Able to stand for prolonged periods, walk, bend, kneel, squat, and lift heavy objects, as needed.
- Team-oriented, adaptable, dependable, and strong work ethic.
- Positive attitude.
- Experience as a leader in the customer service and/or production environment
- Proven ability to lead in quick paced environments as part of a team.
- Treats others with honor, dignity, and respect.
Benefits
- Sick time or paid leave in jurisdictions where mandated
- Excellent career advancement opportunities
- Remarkable Futures Scholarship opportunities
- 100% Employer-paid Employee Assistance Program for Team Members and their Dependents
- Employer-subsidized Medical/Rx insurance, dental insurance, and vision insurance for full-time Team Members and their Dependents
- Optional voluntary life insurance for full-time Team Members with premiums paid via payroll deduction
- 401(k) retirement plan with up to 5% Employer-paid matching contribution for Team Members 21 or older who have completed 1 year of service with a minimum of 1,000 hours worked in the applicable 12 month period, or who have completed 3 consecutive years of service (reduces to 2 consecutive years of service in 2025) with a minimum of 500 hours worked in each consecutive 12-month period
- Free meal benefits based on scheduled hours
- Closed on Sundays
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Pay: Starting at $18 / hour
Benefits:
- Flexible schedule
- Health insurance
- Paid training
- Other
- 401(k)
- Dental insurance
- Vision insurance
- Employee discount
Job Type: fulltime, parttime
Schedule:
- Weekend availability
- Monday to Friday
- Holidays
- Day shift
- Night shift
- Other
Education: No education required
Work location: On-site
Salary : $18
