What are the responsibilities and job description for the Team Leader position at Chick-fil-A?
A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.
Position Type:
- Full-time and Part-time
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship and tuition reimbursement opportunities
- Competitive pay
- Vasa Gym membership
- Break food
- Uniforms
- Team outings
- Anniversary bonus
- Full-time benefits (401K, health/dental/vision insurance, paid vacation)
Team Leader Responsibilities:
- Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
- Offer immediate and respectful response to Guest's needs
- Assist in training of new hires, set the tone for a shift, and act as a role model for our team
- Be a friendly, encouraging team player
- Open and/or close, lead shifts, key holder
- Count drawers and finalize day
- Excellent communication skills, both written and spoken
Qualifications and Requirements:
- Commit to 1 years
- Able to work weekends
- Able to work outside in the elements (rain, snow, sun) for long periods of time
- Smile, Create and Maintain Eye Contact, and Speak Enthusiastically
- Make Emotional Connections with Guests
- Reliable transportation
- Ability to multitask in a fast-paced environment
- Strong people skills with a desire to serve Team Members
- Strong commitment to superior customer service
- Ability to manage Team Member behavioral and performance issues
- Ability to work in a team environment with shared ownership and responsibility
- Maintain good hygiene, have natural color hair, and no tattoos on the face, hands or neck
- Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies. Please make sure you are applying for the Chick-fil-A location where you want to work.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Pay: Starting at $20 / hour
Benefits:
- Other
- Mileage reimbursement
- Paid training
- Employee discount
- Referral program
- Flexible schedule
Job Type: fulltime, parttime
Schedule:
- Weekend availability
Education: No education required
Work location: On-site
Salary : $20
