What are the responsibilities and job description for the Team Leader position at Chick-fil-A?
Leadership positions at Chick-fil-A Phillipsburg
Our leaders have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. Chick-fil-A Phillipsburg has a high expectation for leaders to lead, grow and develop those around them to be the best version of themselves. We expect leaders in our business to treat everyone with honor, dignity and respect. Our leaders are asked to exemplify our core values of Generosity, Integrity, Loyalty & Excellence and uphold Chick-fil-A Phillipsburg's purpose by existing to steward all of our resources to love and care for others, to show hospitality to all people, and to be a light for a brighter future. Our aim is to steward people with intentionality to maximize their capacity.
Opportunities:
Area Leader: PT/FT 20-40 hours a week, AM Availability 11-4, PM Availability 4-9 Required 4 days a week including Fridays & Saturdays
An Area Leader at Chick-fil-A Phillipsburg is an entry level leadership position that supports day to day operations by serving the Captain as one of the five key leaders in the business. Area Leaders are responsible for exemplifying excellent hospitality to our customers while leading by example to their small break out teams of 3-6 people. An Area Leader will be expected to open or close the restaurant 2-3 times a week but is primarily responsible for being available during lunch/dinner shifts. This position reports directly to the Captain on their shift.
An Area Leaders core competencies include: Delegate, Policy, Accountability, Coachable & Servant
Captain: PT/FT, 20-40 hours a week, AM Availability 5:45-3, PM Availability 2-11:30, Expected to work a Captain shift twice a week
A Captain at Chick-fil-A Phillipsburg is the sr. most operational leader in the business. The Captain has the knowledge to work any position in the business and has the operational IQ to lead the Area Leader team to run a successful shift. The Captain should be able to assess the dynamic tendencies of the business and make intentional decisions to ensure we are serving our guests according to our brand standards. This position reports directly to the Operations Director. This position is required to work regularly on Fridays and Saturdays.
A Captains core competencies include: Self-Aware, Ownership, Productivity, Operational IQ & Adaptable
Assistant Director: PT/FT 20-40 hours a week, potential overtime. Required to captain at least 2 days a week
An Assistant Director can serve operationally as an Area Leader and Captain but also has the capacity to serve the business in a greater, more specific function. Assistant Directors serve in one of the 4 key departments in the business, and hold important responsibility to steer the business towards success. This position reports to their Director and has weekly scheduled time out of the business to accomplish their goals. This position is required to work regularly on Fridays and Saturdays.
An Assistant Director's core competencies include: Time Management, Vision, Independence, Trust, Willingness
Director: Full Time, 40 hours a week, potential overtime, required to captain at least 2 days a week
A Director is a leader of leaders who has proven ability to run shifts as a Captain during our busiest sales days and can lead a small team of people to reach monthly goals. The Director has complete ownership of their Department in the business and is able to have the autonomy to think creatively, lead personally and strive for business results. This position reports to the Executive Director and has weekly scheduled time out of the business to accomplish their responsibilities. This position is required to work regularly on Fridays and Saturdays.
A Director's core competencies include: Empathy, Professional Awareness, Motivate, Developer & Innovator
Perks
➢ Sundays Off
➢ Flexible Scheduling
➢ Free Employee Meals
➢ Health Insurance Options
➢ Leadership Development Opportunities
➢ $2,500-$25,000 Academic Scholarships available
➢ Tuition Reduction to 300 Colleges & Universities
➢ 401K Retirement Plan Match
Holidays: Closed Thanksgiving, Christmas & Limited hours on other holidays.
NEXT STEPS:
Qualified candidates of interest will be contacted and invited for an in person interview. If you do not hear back from us, we may not have interest in you at this time.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Salary : $15 - $24
