What are the responsibilities and job description for the Team Member position at Chick-fil-A?

Overview

At Chick-fil-A®, the Team Member role is more than just a job, it's an opportunity. Team Members serve our guests while gaining life experience that goes far beyond just serving a great product in a friendly and fun environment. We are looking for both full-time and part-time Team Members who are hard-working, team-oriented, friendly, and honest. The perks of being a Chick-fil-A Team Member include flexible hours, competitive pay, and a positive atmosphere! This location is a Chick-fil-A, Inc.-operated location. Team Members at this location are employed by COR Restaurant Services, LLC, a wholly-owned subsidiary of Chick-fil-A, Inc.

Responsibilities :

Greeting and serving guests with enthusiasm, courtesy, and hospitality
Serving in various kitchen roles while maintaining standards established for food safety, quality, and speed of service.
Taking orders, explaining, and suggesting menu items, responding to order changes or edits quickly and efficiently.
Preparing food items for cooking.
Demonstrating knowledge of the brand, products, and promotions
Frying, baking, or cooking food items.
Ensuring guest complaints are resolved properly and swiftly
Assembling, wrapping, and packaging food for final assembly.
Ensuring that products and guests' experiences are consistent with our brand, culture, and standard of excellence.
Tracking and monitoring product hold times to ensure all products are served within quality and safety standards.
Responsibly managing and maintaining inventory and equipment.
Assisting in executing opening and / or closing procedures.
Communicating clearly with guests, fellow team members, and leaders.
Maintaining a sanitary and safe restaurant by mopping, sweeping floors, removing trash, cleaning equipment, and keeping restrooms clean.
Maintaining consistent attendance and punctuality.

Requirements

Ability to handle multiple tasks at once.

Able to stand for prolonged periods, walk, bend, kneel, squat, and lift heavy objects, as needed.

Ability to work in a fast-paced environment.

Positive attitude

Team-oriented, adaptable, dependable, and strong work ethic.

Ability to communicate effectively with guests and team members.

Treats others with honor, dignity, and respect.

Benefits

Sick time or paid leave in jurisdictions where mandated

Excellent career advancement opportunities

Remarkable Futures Scholarship opportunities

100% Employer-paid Employee Assistance Program for Team Members and their Dependents

Employer-subsidized Medical / Rx insurance, dental insurance, and vision insurance for full-time Team Members and their Dependents

Optional voluntary life insurance for full-time Team Members with premiums paid via payroll deduction

401(k) retirement plan with up to 5% Employer-paid matching contribution for Team Members 21 or older who have completed 1 year of service with a minimum of 1,000 hours worked in the applicable 12 month period, or who have completed 3 consecutive years of service (reduces to 2 consecutive years of service in 2025) with a minimum of 500 hours worked in each consecutive 12-month period

Free meal benefits based on scheduled hours

Closed on Sundays

This job posting is for an opportunity with COR Restaurant Services, LLC (“COR

Services”), a wholly owned subsidiary of Chick-fil-A, Inc. COR Services is an

equal opportunity employer and does not discriminate in employment decisions

based upon any status, classification, or factor protected by federal, state,

or local law. COR Services will make reasonable accommodation(s) for qualified

individuals with a disability and for sincerely held religious beliefs in

accordance with all legal requirements. Any applicant requiring a reasonable

accommodation should contact the hiring manager.

Working at a Chick-fil-A® restaurant is more than a job – it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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