What are the responsibilities and job description for the Team Member position at Chick-fil-A?
Focused on giving each customer a great experience, restaurant Team Members can offer service and hospitality everywhere in the restaurant, including front and back of house and in the drive-thru. With many opportunities to grow, entry-level Team Member roles can be a great place to start at a Chick-fil-A restaurant. You will have the chance to learn valuable skills and be a part of a community-focused organization.
Role Summary:
Team Members are crucial members of the Chick-fil-A team. Team members are assigned to a specific station or stations on any given day. Team Members are expected to perform their jobs well, and to conduct themselves in a professional manner at all times. Team Members execute systems that follow Chick-fil-A standards and procedures. Team Members are to provide a “REMARK”able guest experience, and hustle to create a surprisingly fast service. They are proactive in anticipating the needs of the guests, and the needs of the team.
Characteristics & Competency:
- Servant's heart
- Honesty & Integrity
- Work Ethic
- Teamwork
- Willing to give your best at all times
- Competitive
Responsibilities:
- Demonstrates a working knowledge of Chick-fil-A processes and procedures
- Provide guests with efficient and courteous service
- Perform tasks at a pace that can keep up with the demands of the business
- Prepare, assemble and serve products to food stations
- Ensure that products and guest experience are consistent with our brand, culture, and standard of excellence
- Ensure a clean and pleasant guest environment
- Expert ability to demonstrate a genuine and positive attitude
- Show up on time for scheduled shift
- Communicate clearly with fellow team members and leaders
- Maintain a well-groomed and clean appearance and professional dress
- Unload delivery trucks supplies and place in the proper storage area
- Maintain a sanitary and safe restaurant by mopping, sweeping floors, removing trash, and cleaning equipment
- Stock products and supplies
Requirements:
- Must be at least 15 years of age upon hire date
- Must be eligible to work in the United States
- Must have a source of reliable transportation
- Ability to handle all equipment, pans, pots, navigating shelving both high and low
- Reading, writing, and basic math and verbal communication skills required
- Work in a hot, noisy, and fast paced environment
- Mobility required during shifts
- Must work well under pressure
- Must be able to respond to changes or edits to orders quickly and efficiently
Benefits:
- Closed Sundays
- Competitive Pay
- Discounted meals
- Discount Programs
- Education Assistance Program
- Employee Assistance Program (EAP)
- Emotional Well-Being Resources
- Flexible Hours
- Growth Opportunities
- Health Insurance, Vision, & Dental
- Life Insurance & Other insurance benefits
- Professional Environment
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Pay: $9 - $13 / hour
Benefits:
- Flexible schedule
- Life insurance
- Employee discount
- Paid training
- Other
- Health insurance
- Dental insurance
- Vision insurance
Job Type: fulltime, parttime
Schedule:
- 8 hour shift
- 10 hour shift
- 12 hour shift
- Weekend availability
- Holidays
- Night shift
- Day shift
Education: No education required
Work location: On-site
Salary : $9 - $13