What are the responsibilities and job description for the Mortgage Loan Officer position at CHICKASAW COMMUNITY BANK?
Job Details
Description
The Mortgage Loan Officer (MLO) proactively solicits residential mortgage business and sells CCB mortgage products to meet established loan quality and production goals. In this on-going sales role, the MLO continually identifies, develops and maintains a quality network of business relationships that serves as a recurring source of referrals for new mortgage lending opportunities. The MLOs network may consist of real estate professionals, builders, professional and personal contacts, as well as other valuable referral sources, and is enhanced by regular participation in business related development opportunities, community efforts to promote homeownership and professional organizations.
Essential Functions:
- Promptly respond to all inquiries and online applications resulting from CCB's extensive marketing efforts
- Maintain a clean pipeline with an organized follow-up program and clear communication relative to locks, closing dates, extensions, etc.
- Through a program of business development calls, establish an effective network of mortgage referral sources such as realtors, contractors, tribal authorities, financial planners, accountants, etc.
- Conduct sales and training meetings on new and existing programs with realtors, builders and tribal direct contacts
- Maintain loan compliance through timely and accurate preparation of required initial disclosures and re-disclosures
- Take detailed loan applications, turn in complete files to processing team
- Assist the processing team and help resolve problems as needed
- Conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advise customers of product/pricing policies and guidelines, and gather any additional required information
- Consult as needed with customers and bank officers regarding mortgage loan programs, loan rates, and general qualifying requirements
- Identify appropriate opportunities to refer and cross-sell additional banking products
- Maintain current and thorough knowledge of all lending programs, policies, procedures and regulatory requirements
- Ensure exceptional customer experience by overseeing loan process from origination to close and providing on-going communication to customers and business partners
- Achieve production goals as established by CCB
Qualifications
Environment and Interaction:
- Normal office environment
- Reports To: Retail Mortgage Production Manager
Education and Experience:
- High school diploma or equivalent required
- 2 years of Mortgage origination or equivalent experience preferred
