What are the responsibilities and job description for the Restaurant Operations Leader position at Chicken Express?
Company Overview
At Chicken Express, we're committed to providing exceptional service and quality food to our customers. As a Team Manager, you'll play a vital role in ensuring our restaurants run smoothly and efficiently.
Job Description
The primary responsibilities of the Team Manager include:
-Executing shifts flawlessly and accomplishing established goals and objectives
-Maintaining proper staffing levels throughout all shifts
-Ensuring the restaurant is clean and well-maintained
-Focusing on guest satisfaction and resolving any issues
-Providing leadership and being a role model for fellow managers and staff members
Operations and People/Staffing Responsibilities:
-Holding hourly staff accountable through timely feedback and coaching
-Responsible for staff education, menu meeting execution, and maintaining professionalism among team members
-Executes new hire training and ongoing training follow-up in a consistent and timely manner
-Responsible for maintaining proper staffing levels throughout all shifts
Business Financials Responsibilities:
-Developing an understanding of the P&L statement and participating in P&L meetings
-Accountable for cash handling, including opening and closing bank drawer reconciliation, bank deposits & change orders, check writing and reconciliation
-Supervising/communicating with hourly staff and management to achieve budgeted costs with regard to categories including labor, food, beverage and controllables
Nice to Haves:
-Previous restaurant management experience
-Proven track record of meeting sales/cost targets, personal goals and developing managers
-Computer/POS skills
-Leadership, Coaching and Teaching abilities
-Excellent communication skills (oral, written, and listening skills)
-Passion for both guest service, employee engagement and the restaurant business
-Proactive problem-solving abilities
-Ability to work days, nights, weekends and holidays
At Chicken Express, we're committed to providing exceptional service and quality food to our customers. As a Team Manager, you'll play a vital role in ensuring our restaurants run smoothly and efficiently.
Job Description
The primary responsibilities of the Team Manager include:
-Executing shifts flawlessly and accomplishing established goals and objectives
-Maintaining proper staffing levels throughout all shifts
-Ensuring the restaurant is clean and well-maintained
-Focusing on guest satisfaction and resolving any issues
-Providing leadership and being a role model for fellow managers and staff members
Operations and People/Staffing Responsibilities:
-Holding hourly staff accountable through timely feedback and coaching
-Responsible for staff education, menu meeting execution, and maintaining professionalism among team members
-Executes new hire training and ongoing training follow-up in a consistent and timely manner
-Responsible for maintaining proper staffing levels throughout all shifts
Business Financials Responsibilities:
-Developing an understanding of the P&L statement and participating in P&L meetings
-Accountable for cash handling, including opening and closing bank drawer reconciliation, bank deposits & change orders, check writing and reconciliation
-Supervising/communicating with hourly staff and management to achieve budgeted costs with regard to categories including labor, food, beverage and controllables
Nice to Haves:
-Previous restaurant management experience
-Proven track record of meeting sales/cost targets, personal goals and developing managers
-Computer/POS skills
-Leadership, Coaching and Teaching abilities
-Excellent communication skills (oral, written, and listening skills)
-Passion for both guest service, employee engagement and the restaurant business
-Proactive problem-solving abilities
-Ability to work days, nights, weekends and holidays
