Restaurant General Manager

Want to be a part of the Chick? Looking for a restaurant career like no other you have ever experienced? One in which life balance is a part of our culture. Yep, we are closed on Sundays, and have no early morning late night hours of operations. Looking for a great opportunity to be in on a ground floor opportunity with one of the fastest growing regional chains in the Quick Casual Restaurant segment? If you are an expert in developing teams to deliver a superb experience for your guest. Then you need to quickly act on this once in a life time opportunity to lead and develop a team for Chicken Salad Chick. This position will start early 2025. Come Grow With Us!

Company Description

Chicken Salad Chick, a southern-inspired, fast-casual chicken salad restaurant concept founded in 2008 in Auburn, Alabama by Stacy and Kevin Brown. Known for delivering Southern Style Chicken Salad Served from the Heart, Chicken Salad Chick is rapidly growing in the Kansas City metro area. With a unique position in the fast-casual space, Chicken Salad Chick specializes in fresh, house-made chicken salad and offers a one-of-a-kind dining experience.

Role Description

This is a full-time, in-restaurant, role for a General Manager at Chicken Salad Chick in Overland Park, KS. The GM will be responsible to coordinate, implement & manage the planning, organizing, training and leadership necessary to achieve identified objectives/goals for sales, cost controls, employee hiring/training/retention, Guest service/satisfaction, product quality, and cleanliness/sanitation. Position is responsible for ensuring adherence & compliance for all standards of operating a CSC location. Responsibilities also include inventory management, financial planning, and maintaining Chick's culture of hospitality.

Qualifications

• Three years proven experience in restaurant management as a General Manager
• Strong leadership and communication skills
• Proficiency in budgeting, forecasting, and financial analysis
• Ability to motivate and train team members
• Knowledge of food safety regulations and compliance
• Flexibility to work in a fast-paced environment
• Previous experience in franchising is a plus
• Serve as a Brand Ambassador for Chicken Salad Chick.
• Understand & adhere/comply to all policies, procedures, standards, specifications, guidelines and training programs.
• Ensure that all Guests feel welcome and are given responsive, friendly and courteous service.
• Ensure that all products are consistently prepared and served according to CSC standards.
• Achieve identified objectives for sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures.
• Make employment hiring and termination decisions.
• Operationally fill in as needed in both the front and back of the house to ensure guest service standards and efficient operations.
• Continually strive to develop staff in all areas of managerial and professional development.
• Prepare all required paperwork, forms and reports in an organized and timely manner.
• Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
• Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
• Oversee and ensure that employee performance appraisals are completed on a timely basis.
• Effectively maximize labor performance by scheduling to business trends while delivering a superb experience to each and every guest.
• Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for violations of company policies, rules and procedures.
• Understand and comply with all federal, state, county and municipal regulations pertaining to health, safety and labor requirements for the restaurant, employees and Guests.
• Develop, plan and implement restaurant marketing, advertising and promotional activities and campaigns, in accordance with the Brand Standards.
• Always adhere to Brand Standards for uniform appearance and personal grooming.
• Bachelor's degree in Hospitality Management or related field desired but not a must

If all of this sounds like the opportunity you are looking for we offer compensation commensurate with experience along with a benefits and bonus program. Don’t wait this opportunity is not going to be around long! We look forward to hearing from you.