Housing Management Assistant

Job Overview
The Housing Assistant is responsible for supporting the Property Management Department with field-related tasks. This position is essential in meeting our organization’s mission of providing our clients with stable, safe, and effective housing opportunities.

Job Duties:

• Perform house pre-inspection for HUD in collaboration with the Property Manager.
• Provide the support and paperwork details with HUD and other applications.
• Perform outreach to local landlords and property management agencies to secure appropriate housing as agreed upon in the property management meeting.
• Connect with agencies to assist in resident selection.
• Perform walk-throughs of property prior to a resident moving in.
• Attend Property Management meetings.
• Serve 3-day & 24 hour notices. (Notices for non-payment of rent and/or behavior)
• Support lease signing.
• Support move-ins with Housing Support Coordinators.
• Support the move out process by contacting the appropriate vendors for repairs/cleaning.
• Support in finalizing residents’ security deposit itemization document in a timely manner.
• Support property management department in annual unit inspections.
• Maintain and organize resident key box.
• Oversee the Food Box Program.
• Submitting Furniture Request for new resident and confirming installed prior to lease sign.
• Work independently and productively while still keeping open communication with others.
• Deliver honest and reliable communication with all individuals with whom they interact.
• Effectively manage time to avoid backtracking and delay of tasks.
• Consistently contribute to a safe and positive work environment, abiding by the policies and following procedures at all times.
• Maintain regular attendance and timeliness.
• Perform other duties as assigned or otherwise identified.

Knowledge, Competencies, Skills and Qualifications:

• Bachelors Degree (preferred)
• AA Degree from an accredited institution (preferred)
• Experience with Housing Community Partners (preferred)
• Experience with vulnerable populations (preferred)
• Current driver’s license in order to drive to locations while on duty (required)
• Ability to build relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization. (required)
• General understanding of landlord-tenant law, including proper service of documents. (preferred)
• Knowledge of Sec. 8 rules and requirements. (preferred)
• General knowledge of home inspection and ability to identify home repair needs. (required)
• Proven ability to foster teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness with an appreciation of CHAT’s unique participatory culture. (required)
• Strong experience solving problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or seek any necessary guidance to resolve problems effectively. (required)
• Must be professional, courteous, and service-oriented. (required)
• Ability to manage, prioritize, and delegate multiple tasks of high importance. (required)
• Work independently and take initiative to accomplish directives with minimal supervision. (required)
• Computer competence to generate, manage, and perform tasks assigned. (required)

Typical Working Environment:

Work is performed primarily indoors. Time is spent split between: (1) office setting with moderate noise levels consistent with a typical office setting; (2) in the field visiting locations, attending meetings and events.

Equipment/Tools used: Computer, Keyboard, Phone, Tablet/iPad, Multifunction Printer/Copier, and other miscellaneous office equipment.

Interaction/Supervision: Interact with all levels of staff, vendors, property managers, vendors and partners. Direct supervision of [Housing Management Supervisor]

Physical Demands:

Constantly (67% ): Talking, hearing, walking on normal surfaces, and using a keyboard.

Frequently (34-66%): Sitting, smelling, repetitive hand motion.

Occasionally (1% - 33%): Lifting and carrying up to 20 lbs, standing, walking on uneven surfaces, grasping/holding, fine dexterity with hands, feeling.

Rarely (less than 1 hour per week): Reaching outward, reaching overhead, bending.

Job Type: Part-time

Pay: $24.00 - $27.00 per hour

Expected hours: 25 per week

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $24 - $27