What are the responsibilities and job description for the Assistant Store Manager Customer Experience -Soma position at Chico's?
We are customer obsessed, innovative, and have the best culture in retail. Join our team today!
POSITION OBJECTIVE :
The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES :
Performance Culture
- Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies.
- Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
- Controls payroll and supply budget.
- Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.
- Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
- Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.
- Administers all operational process including inventory receipt / dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
- Ensures visual presentation, organization, and facility maintenance are representative of the Brand.
- Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals.
- Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.
- Trains, coaches and assists with locate fulfillment and selling.
Building High Performing Teams
Customer Experience
Talent
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS :
PHYSICAL REQUIREMENTS :
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
5219 The Summit Birmingham
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
