What are the responsibilities and job description for the Store Operations Specialist position at Chico's?
About Chico's FAS
We are a leading fashion retailer dedicated to providing exceptional customer experiences. Our stores offer a unique blend of style, quality, and service that sets us apart from the competition.
Job Description
The Assistant Store Manager will play a critical role in driving sales growth, improving customer satisfaction, and maintaining operational excellence in our stores.
Main Responsibilities
- Analyze sales data and KPIs to identify opportunities for growth and implement strategies to drive sales.
- Develop and maintain a high-performance culture, motivating the sales team to achieve sales and productivity goals.
- Manage payroll and supply budgets, controlling costs and optimizing resources.
- Perform basic operational activities, including scheduling, target shrink audits, physical inventory, and opening and closing duties.
- Ensure compliance with all applicable laws, loss prevention policies, operating procedures, and controls.
- Develop and execute plans to improve customer satisfaction and retention.
- Build and maintain strong relationships with store teams and stakeholders.
Requirements
- High school diploma or equivalent.
- 2 years of retail management experience preferred.
- Must be 18 years of age or older.
- Excellent communication, verbal, and written skills.
- Able to learn or adapt to technology provided by the company.
- Proven excellent customer service skills with statistical track record in all areas of sales and leadership.
- Strong organizational skills and ability to multi-task in a fast-paced environment.
