What are the responsibilities and job description for the Fuel Zone Team Member position at Chiefs Fit?
Job Title: Fuel Zone Team
Company: Chiefs Fit Overland Park
Directly Reports to: Operations Manager
Department: Operations
JOB DESCRIPTION
The Fuel Zone Team Member plays an integral role in providing an exceptional front-line experience for our members and guests, and in doing so, contributes to the overall success of the company. Our Fuel Zone Team provides the first impression of who we are to anyone who enters our space and is there to greet, acknowledge, and assist all members and guests.
ESSENTIAL DUTIES & RESPONSIBILITIES:
· Acquiring your Food Handlers Certification within 7 days of employment
· Ringing up customers for purchased items and updating billing as needed
· Learning how to use all equipment and make all recipes
· Interacting with customers to ensure they have a pleasant experience
· Re-stocking product back to front Staying familiar with menu items, ingredients and prices
· Following all Food Handler guidelines, including, but not limited to:
o Keeping hair pulled back and Chiefs Fit hat on at all times. If you forget your hat, you will be given a
hair net.
o Washing hands and wearing gloves when handling food, cups or straws
· Assisting members and guests with all inquiries and concerns
· Reporting all issues in a timely manner
· Contributing to maintaining the club-wide standards of cleanliness
· Assisting other departments when necessary
· Attending all required meetings
· Maintain an active and working knowledge of Chiefs Fit as a company, a well as all services and promotions
· Acquiring your Food Handlers Certification within 7 days of employment
· Ringing up customers for purchased items and updating billing as needed
· Learning how to use all equipment and make all recipes
· Interacting with customers to ensure they have a pleasant experience
· Re-stocking product back to front Staying familiar with menu items, ingredients and prices
· Following all Food Handler guidelines, including, but not limited to:
o Keeping hair pulled back and Chiefs Fit hat on at all times. If you forget your hat, you will be given a
hair net.
o Washing hands and wearing gloves when handling food, cups or straws
· Assisting members and guests with all inquiries and concerns
· Reporting all issues in a timely manner
· Contributing to maintaining the club-wide standards of cleanliness
· Assisting other departments when necessary
· Attending all required meetings
· Maintain an active and working knowledge of Chiefs Fit as a company, a well as all services and promotions
· Remain proficient in the policies and directives as outlined in the Member Services and Fuel Zone Playbook
REQUIRED QUALIFICATIONS:
1) Knowledge, Skills & Abilities:
- General understanding of Fitness Industry
- Ability to work with computers
- Excellent customer service and interpersonal communication skills
- Independent, self-starter with strong organizational skills
- Must be a team player
- Adhere to meal and rest break periods and must clock in and out for all shift times
2) Minimum Certifications/Education:
- Must complete company HR trainings
- Food Handlers Certification (Required)
3) Minimum Experience:
- 1-2 years customer service experience preferred
4) Physical Requirements:
- Must be able to lift 45 pounds
- Typing, using the telephone and computer mouse
- Frequent sitting, standing, walking, and stair climbing
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
