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Sr. Manager, Medical Communications - AIR Job at Chiesi Farmaceutici in Cary

Chiesi Farmaceutici
Cary, NC Full Time
POSTED ON 1/19/2025
AVAILABLE BEFORE 4/16/2025

Date : Dec 12, 2024

Department : Medical Affairs

Job Type : Direct Employee

Team : Mktg, Market Access, Bus. Excellence & Med. Affair

Contract Type : Permanent

Location : Cary, NC, US

About us

Based in Parma, Italy, Chiesi is an international research-focused pharmaceuticals and healthcare group with over 85 years’ experience, operating in 30 countries with more than 6,000 employees. To achieve its mission of improving people’s quality of life by acting responsibly towards society and the environment, the Group researches, develops, and markets innovative drugs in its three therapeutic areas : AIR (products and services that promote respiration), RARE (treatment for patients with rare diseases), and CAR E (products and services that support special care).

We are proud to be the largest global pharmaceutical group to be awarded B Corp Certification , a recognition of high social and environmental standards. We are a reliable company that adopts and promotes transparent ethical behavior at all levels.

We are committed to embrace diversity, inclusion and equal opportunities.

Chiesi USA

Chiesi USA is a specialty pharmaceutical company focused on developing and promoting products for the hospital, adjacent specialty and rare disease markets. We are a B Corp and Benefit company awarded Top Employer status for six consecutive years and certified as a Great Place to Work.

At Chiesi, we share an entrepreneurial spirit and act as a force for good, pursuing high social and environmental standards.

What we offer

Chiesi offers competitive benefits, services, and programs that enrich the personal and professional lives of our employees. Our shared values of passion, innovation, trust and integrity bring out the individual talents and diverse perspectives of each of our colleagues.

Who we are looking for

Purpose

This role is an important member of the Medical Affairs team responsible for building and managing the Medical Information and Communications strategic imperatives for the Air Business Unit at Chiesi USA. This includes management of processing and fulfilling medical information requests (MIRs), creation of therapeutic area Medical Communications material, medical review of promotional and non-promotional communication materials, and supporting other scientific exchange activities.

The position is a hybrid role with 3 days working from our office in Cary, NC.

Main Responsibilities

Medical Information

  • Manage reception, triage, escalation, and process of MIRs for the Air Business Unit.
  • Manage and maintain the medical information management system and digital channels for the Air Business Unit.
  • Oversee the quality of medical information call center inquiry and response handling through regular auditing and by conducting periodic drug product training.
  • Develop, maintain, manage, and review medical FAQs, Standard and Custom Medical Information Response Letters, slide decks, infographics, and other scientifically engaging content.
  • Translate complex scientific information into clear, concise and engaging content.
  • Provide regular reporting of trends, insights and metrics from medical information activities.

Medical Review of Promotional and Non-Promotional Communications

  • Manage the Medical Review Board (MRB) for all Air Business Unit drug products, including the development, review and / or approval of medical affairs materials.
  • Serve as the lead Medical reviewer on the Promotional Review Board (PRB) for all Air Business Unit drug product commercial communication materials.
  • Contribute to publication planning and review with the cross-functional Air Medical Affairs team.
  • General Medical Affairs & Communications

  • Participate in the development and success of the medical communications function within medical affairs.
  • Support medical information booth and scientific insight gathering at congresses.
  • Support field-based scientific communications by collaborating with the medical science liaison team.
  • Manage and administer the scientific medical affairs library within Medical Affairs systems.
  • Develop and maintain internal, external, and global stakeholder relationships.
  • Manage multiple priorities with great attention to detail and a sense of urgency.
  • Experience Required

  • Minimum of 5 years of medical information or medical affairs experience.
  • Effective written and spoken communication skills.
  • Knowledge of medical information and medical affairs standards and regulations relevant to the US.
  • Knowledge of medical information management tools and systems.
  • Experience with product pipeline, pre-launch and launch Medical strategy is highly preferred.
  • Clinical knowledge in respiratory therapeutic area is desired.
  • Strong interpersonal skills in developing and maintaining successful stakeholder relationships.
  • Project planning and organizational skills.
  • Proven ability to collaborate across organizational boundaries.
  • Exceptional communication in English, verbal and written.
  • High adaptability in managing shifting priorities and short timelines.
  • Excellent organizational and planning skills.
  • Education

    PharmD or PhD in life sciences or equivalent required. Medical Information residency preferred. Advanced science degree with demonstrated experience will also be considered.

    Chiesi USA is an equal opportunity employer committed to hiring a diverse workforce at all levels. All qualified applicants receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression or any other basis protected by local, state or federal law.

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