Demo

Intern, Marketing - Summer 2025

Chiesi Group
Cary, NC Intern
POSTED ON 1/21/2025
AVAILABLE BEFORE 3/24/2025

Who we are looking for

Purpose

We are seeking a highly skilled and experienced marketing MBA candidate to join our dynamic team and improve customer engagement and conversion rates by refining touchpoint tactics. This is an opportunity to take ownership of a business-critical project, learn about the pharmaceutical industry, and work within an inclusive cross-functional team.

While working at Chiesi, the intern will be an integral part of the Marketing team and will gain exposure to a wide range of marketing disciplines, including positioning and messaging, campaign development, business analytics, market research, digital strategy design, and business performance management.

The Internship Program will last for 12 weeks with a start date of May 19th, completing on August 8th. During the program, Chiesi interns will be exposed to leadership and have the opportunity participate in learning and engagement activities spanning topics such as team dynamics and self-assessment, career development, business unit overviews, and charitable initiatives.  The program will culminate in a formal final presentation to the department and relevant stakeholders.

Project :

Audit and Refinement of Customer Journey Touchpoint Tactics Based on Sales Team Feedback

Main Responsibilities

  • Collaborate with the Sales Team :

Gather feedback on current persona-specific field touchpoints, primarily rep-triggered emails (RTEs).

  • Understand the sales team’s perspective on customer interactions and touchpoints.
  • Analyze Customer and CRM Data :
  • Examine customer data and CRM records to identify behavior patterns and preferences.

  • Use data insights to inform touchpoint refinement strategies.
  • Propose and Implement Improvements :
  • Develop and refine persona-specific field touchpoints, focusing on RTE creation and enhancement.

  • Share best practices and implement changes to improve customer engagement and conversion rates.
  • Monitor the impact of implemented changes and adjust strategies as needed.
  • Experience Required

  • Previous experience in marketing, preferably in customer journey mapping or CRM management.
  • Strong analytical skills and the ability to interpret data to drive decision-making.
  • Excellent communication and collaboration skills.
  • Familiarity with CRM systems and data analysis tools.
  • Education

  • Currently pursuing an MBA with a focus on Marketing, Digital Marketing, Business Analytics, or a related field.
  • Bachelor’s degree in Marketing, Business Administration, or a related discipline.
  • Chiesi USA is an equal opportunity employer committed to hiring a diverse work force at all levels of our business.  All qualified applicants receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression or any other basis protected by local, state or federal law. This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination.

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