What are the responsibilities and job description for the Front Desk Receptionist position at Child Care Resources of Monmouth County?

Job Description

Summary

Great Opportunity! Child Care Resources of Monmouth County is seeking a motivated Front Desk Receptionist to join our professional staff. We are a dynamic nonprofit agency committed to supporting Monmouth County’s children, families, and the child care workforce.In this full-time role, you will establish a positive rapport with families and child care providers by greeting our guests in a positive, professional manner, providing informative answers to client inquiries, and directing callers to appropriate agency staff. A Bachelor’s Degree in Business, Social Science, Early Education, or related field is preferred.Applicant must have strong communication skills, both on the phone and in person.Candidates must also be able to work with interruptions and prioritize numerous and varied requests, while maintaining a pleasant disposition.Bilingual (English / Spanish) candidates are preferred.

Duties

Provide strong customer service : answer inquiries and direct callers to appropriate agency staff; greet guests in a professional positive and informative manner.
Help to fulfill the agency’s obligations under contracts with the New Jersey Division of Family Development (DFD).
Respond to telephone inquiries in a timely manner.
Communicate pertinent information to appropriate departments and staff members in a timely manner.
Represent CCR in a positive manner by being responsive, informative, and courteous to our CCR families, child care providers, and our community.
Communicate effectively, work well with coworkers and management, and deal with others effectively.
Maintain records, in all agency systems and databases according to agency guidelines to ensure accurate reporting.
Provide efficient administrative support for all agency programs.
Keep the reception / lobby area neat, clean and organized.
Participate in at least one agency and one community event.
Community Outreach- raise awareness about child care issues, promote agency’s services and on-line presence.
Other tasks, as assigned.

Requirements

Bachelor’s Degree in Business, Social Sciences, Early Education or related field preferred

Relevant work experience may substitute for college education at a rate of two years experience for one year of education

Strong customer service orientation

Exceptional professional communication skills, especially strong telephone communication

Pleasant disposition and able to get along with a diverse culture

Ability to work with interruptions and prioritize numerous and varied requests

Record keeping experience, computer and document based preferred

Ability to perform tasks independently

Accurate with details, even when under time pressure

Computer literate [Microsoft Office suite]; including use of on-line information exchange networks (“Internet”), database experience

Bilingual (English / Spanish) preferred.

Benefits

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance

EAP - Employee Assistance Program

Simplified Employee Pension Plan

Apply for this job

Receive alerts for other Front Desk Receptionist job openings

Front Desk Receptionist

What are the responsibilities and job description for the Front Desk Receptionist position at Child Care Resources of Monmouth County?

What is the career path for a Front Desk Receptionist?

Sign up to receive alerts about other jobs with skills like those required for the Front Desk Receptionist.

Not the job you're looking for? Here are some other Front Desk Receptionist jobs in the Neptune, NJ area that may be a better fit.

We don't have any other Front Desk Receptionist jobs in the Neptune, NJ area right now.

AI Assistant is available now!