Director of Program Standards, Support and Professional Development

Child Care Resources of Rockland (CCRR) is seeking a seasoned professional with extensive knowledge of and experience in child development, to be their Director of Program Standards, Support, and Professional Development Services (PSSPDS). CCRR is the regulatory contract agency for Licensed Child Care Programs in Rockland County, New York.

Summary

The Director of Program Standards, Support, and Professional Development Services (PSSPDS) is accountable for PSSPDS contracts, assuring deadlines and requirements are met. Projects included but are not limited to: NYS Office of Children and Family Services (OCFS) Child Care Provider Registration; the Child and Adult Care Food Program (CACFP); OCFS Health Care Consultancy; OCFS Intensive Technical Assistance; various contracts with Rockland County government; and various individual program and provider contracts. The Director will promote the effective and efficient operation of child care services; provide guidance on the child care regulations; recruit new child care programs; oversee the provision of professional development of program staff and providers; and act as a liaison between child care programs and Child Care Resources of Rockland, Inc. (CCRR).

The Director oversees tasks and deadlines related to the registration of child care programs; shares accurate information about school age care and early care and development; promotes the utilization of child care services; and provides supervision, guidance, and direction to the PSSPDS Department staff.

As a member of CCRR’s Management Team, the candidate will collaborate on all aspects of agency operations such as meeting and reporting on contractual obligations/milestones; human resources and fiscal operations; marketing and communicating agency services; advocacy; strategic planning and implementation; and meeting the agency’s regulatory requirements. The Director will collaborate on identifying and meeting community needs and identifying and developing new funding opportunities. The Director will serve as a staff liaison to at least one Committee of the Board of Directors.

Qualifications Required

• Master’s degree and at least three year’s supervisory experience in early childhood/school-age care setting, social work, or other related field; or bachelor’s degree.
• At least (5) five-years of supervisory experience of which (3) three-years were in an early childhood/school-age care setting
• Current NYAEYC training credential and 50 clock hours of training in early childhood, social work, or related field is required.
• Must have valid driver's license and their own vehicle for program site visits/external meetings; must be able to travel within the tri-state area

Desired

• Seasoned professional with extensive knowledge of and experience in child development; advanced management and supervisory skills
• Excellent communication skills, both written and verbal as well as a strong ability to work with others
• Demonstrable knowledge of NYS OCFS child care regulations and guidelines, legal and regulatory requirements, or must have demonstrable knowledge of regulatory compliance in child care, early/school-age education, or similar field
• Proficient in Microsoft and Google software
• Database experience is a plus
• Spanish, French or Yiddish speaking is a plus
• Demonstrable knowledge and experience in customer service and assuring customer satisfaction
• Basic business perspective, interpersonal relationship skills, and counseling skills is preferred

Primary Responsibilities

1. Oversee the PSSPDS department contracts, in cooperation with the project coordinators, making sure deadlines and requirements are met. Projects include but are not limited to: NYS Registration; NYS Legally Exempt Enrollment; Child and Adult Care Food Program, Rockland County Legislature; OCFS Health Care Consultancy; Infant & Toddler; Infant Early Childhood Mental Health; OCFS Business Support; Rockland County Department of Health; and individual program and provider requests for professional development services. Report contract milestones/statistics to the Executive Director, Directors Team, Board of Directors, and partner agencies as requested. Note these contracts can change and new contracts can be acquired at any time.
2. Oversee the process of registering family child care and school age child care programs; child care licensing and registration procedures; health care consultancy; infant and toddler and infant childhood mental health program best practices; enrollment of legally exempt providers of child care; and the implementation of the CACFP.
3. Oversee the delivery of orientation and start-up guidance to all modalities.
4. Collaborate to assure delivery of group and individual professional development, training, education, technical assistance, consultation, and the sharing of professional resource information to early childhood education and school age care providers through in-person, virtual, and telephone contact.
5. Collaborate to meet the needs of program staff and providers including, professional development calendars, provider and center director support meetings, infant and toddler network meetings, requested professional development sessions, parent information sessions, and at least one professional conference per year to include a variety of topics covering the 10 OCFS components and other areas, and any other professional development opportunities that arise.
6. Oversee the evaluations from all professional development sessions to gather data to provide feedback and support to training staff and consultants, and to report to funders.
7. Oversee trainer/workshop leaders for scheduled sessions and Quality Enhancement Specialist for TA projects. Verify qualifications of candidates; select final candidates.
8. Develop curriculum for workshops/training sessions personally conducted by the incumbent; collaborate in the development of curriculum when someone other than the incumbent is the trainer/workshop leader/presenter. Curriculums will include training related to the NYS OCFS regulatory component areas; CDA Function Areas and the Core Body of Knowledge.
9. Maintain an awareness and understanding of and communicate to all providers, families, and agency staff regarding new child care -and early-education-related legislation, regulations, and guidelines; OCFS and CCRR procedures and complaints, quality programing, best practices in school age and early childhood education; and working with families. Update agency resources to reflect these changes; disseminate information in a timely and accurate manner; collaborate in developing and presenting training and education to enhance this process.
10. Establish and maintain effective professional working relationships with state, regional, and local education, regulatory, enforcement, and professional development agencies as appropriate.
11. Oversee agency team meetings to include but not limited to: Registration, Compliance, Training and Education, Infant and Toddler, Business, CACFP, LE, and others as assigned. Participate in a variety of internal agency meetings as requested.
12. Oversee the PSSDPS Department staff through regularly scheduled monthly, quarterly, and annual group and individual meetings. Evaluate, analyze, and share data collected about service delivery trends. Provide regular, timely and accurate updates and status reports to appropriate CCRR staff, Board Members, and community stake holders.
13. Attend professional development trainings/conferences to maintain and advance personal knowledge of child care regulations, best practices, etc. Obtain and maintain the ASPIRE Trainer’s Credential, and Support CCRR staff acquisition of required professional development.
14. As a member of the Directors Team:

a. Guide staff to be culturally and linguistically responsive to child care providers and the community as a whole

b. Review CCRR policies and plans, proposing revisions as needed based on previous year’s evaluations and data collection pertaining to all/any provider services and professional development opportunities provided by the agency

c. Evaluate, analyze and revise the Training portion of the Training and Technical Assistance Plan by using various tools to include, but not limited to: Trainee Survey, Trainers Evaluation of Training, Provider Training Supervisor Questionnaire, CCRR Training Evaluation and Training Evaluation Assessment Report. Ensure that staff conduct surveys, focus groups and interviews with providers and participants to assess training and technical assistance services. Responsible for developing reports that will be used to revise the Training and Technical Assistance Plan

d. Evaluate, analyze and revise the Technical Assistance portion of the Training and Technical Assistance Plan by using various tools to include, but not limited to: Recipient Survey, TA Specialist Evaluation, TA Supervisor’s Questionnaire and TA Evaluation Assessment Report

e. Assist in developing and applying CCRR’s marketing and communications strategies such as outreach to programs, direct contact, telephone contact, media presentations, and written promotional materials. Collaborate in generating agency communications by submitting updated information on school age and early childhood programs and their staff, etc. Work collaboratively with CCRR staff to ensure promotional materials are created and distributed in a timely manner

f. Act as liaison to Board Committee(s) as assigned

CCRR is an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Job Type: Full-time

Benefits:

• 403(b)
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off

Schedule:

• Monday to Friday

Ability to Commute:

• Orangeburg, NY 10962 (Required)

Work Location: In person