Clerk, Child Care Financial Aid

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Performance requirements include timely and appropriate communications within and external to the organization, compliance with policies of CCRI and the Division of Child Development, maintenance of confidentiality and advocating for children and families in support of the agency mission and goals.

Minimum Qualifications

• High school degree and post high school office management training and/or secretarial skills.
• Solid computer knowledge and other secretarial skills. 
• Good active listening and customer service techniques.
• Ability to communicate tactfully and establish good rapport with parents, child care providers, and CCRI staff.
• Working knowledge of human services.     
• Working knowledge of subsidy policies that relate to qualifications to receive child care subsidy.
• Ability to work well under stress and pressure of deadlines.
• Ability to adapt to administrative and policy changes.
• Good oral and written communication skills.

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Knowledge, Skills and Abilities 

1. Knowledge of child development, state and local eligibility regulations for funding and child care services. 
2. Ability to use good judgment in interpreting policies uniformly and fairly without regard to personal prejudice or opinion.
3. Ability to tolerate different lifestyles, develop effective working relationships, and deal tactfully with clients, peers, and others;
4. Ability to establish good rapport with parents, child care providers and CCRI staff. Ability to work well under stress and pressure of deadlines.
5. Ability to adapt to administrative and policy changes. Good computer skills.
6. Ability to maintain confidentiality regarding departmental and agency matters.
7. Bi-lingual skills a plus.

COVID-19

CCRI requires all employees to be COVID-19 vaccinated.