Specialist, Child Care Financial Aid Level I or II

Summary

Purpose of this role to is to provide needs evaluation and assessment for the specific purpose of determining eligibility for child care financial assistance; supplies information and referral for other needed or requested services.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Performance requirements include timely and appropriate communications within and external to the organization, compliance with policies of CCRI and the Division of Child Development, maintenance of confidentiality and advocating for children and families in support of the agency mission and goals.

Minimum Qualifications

• Required Education: Associate’s degree in Social Work (or related field) OR Bachelor's degree in Social Work (or related field)
• Required Experience: none 
• Must have ability to read paystubs and calculate income

Knowledge, Skills and Abilities 

1. Knowledge of child development, state and local eligibility regulations for funding and child care services and child care licensing regulations.
2. Ability to use good judgment in interpreting policies uniformly and fairly without regard to personal prejudice or opinion.
3. Ability to tolerate different lifestyles, develop effective working relationships, and deal tactfully with clients, peers, and others;
4. Ability to establish good rapport with parents, child care providers and CCRI staff. Ability to work well under stress and pressure of deadlines.
5. Ability to adapt to administrative and policy changes. Good computer skills.

Essential Functions

1. Serves as agency intake/case management staff and determines the appropriateness of requests for financial assistance with child care services.
2. Provides information on child care options; assists clients in arranging child care placement in the program of the parent’s choice.
3. Educates and assists families in addressing child care issues.
4. Provides families with consumer information and resources available to enable them to achieve self-sufficiency (i.e. tax information, community resources, housing, etc.).
5. Have director-delegated authority for certification of child care services, placement of children in appropriate child care situations, issuance of vouchers and closing of child care cases in a timely manner. (The impact of errors are: loss of revenue to the agency from errors in documentation, audit exceptions, etc.; unmet child care needs; customer/public alienation; and loss of manpower and time.)
6. Uses own transportation to make periodic contacts and visits to centers, family child care homes and unregulated providers.
7. Holds conferences with center directors, teachers, and parents as needed.
8. Performs other duties as needed to further the agency’s mission and goals.

COVID-19

CCRI requires all employees to be COVID-19 vaccinated.