What are the responsibilities and job description for the Scheduling Coordinator - ABA Therapy position at Child Communication and Behavior Specialists?
Accepting rolling applications. We will reach out as positions come available.
About CCBS
CCBS focuses on the treatment of children diagnosed with developmental disabilities and/or delays utilizing the science of applied behavior analysis (ABA) within an engaging and fun session! We believe that therapy should be enjoyable for the individual and family while ensuring progress and increasing the quality of life. CCBS specializes in language and skill acquisition, the reduction of challenging behavior, in addition to parent and caregiver training . We are a company dedicated to each individual client, family and staff member. We pride ourselves in offering individualized attention not only to our clients, but to our staffs' professional development as well. Our belief is that when our staff are supported, educated, and motivated, our clients are also greatly benefited through high quality programming and instruction.
About the Scheduling Coordinator position
We are seeking a detail-oriented and highly organized Scheduling Coordinator to join our team. This role is responsible for managing and maintaining schedules for our behavior technicians and supervisors, ensuring efficient coordination of services. The ideal candidate is proactive, a strong communicator, and able to multitask in a fast-paced environment.
Key Responsibilities:
- Manage and maintain scheduling for behavior technicians and supervisors, ensuring optimized case distribution.
- Monitor and address scheduling gaps, cancellations, and rescheduling needs.
- Oversee shared inbox and Teams chat rotations to ensure timely responses to client and staff inquiries.
- Track authorizations and utilization to maximize service efficiency.
- Work closely with recruiters and the administrative team to align staffing needs with scheduling demands.
- Collaborate with supervisors and case managers to facilitate schedule adjustments and case assignments.
- Maintain accurate and up-to-date scheduling records in the system.
- Provide exceptional customer service to staff and clients by addressing scheduling concerns promptly.
- Other duties as assigned
Qualifications:
- Prior experience in scheduling, preferably in a healthcare or ABA setting.
- Strong proficiency in Microsoft Office, particularly Excel.
- Excellent communication and problem-solving skills.
- Ability to work independently and prioritize tasks effectively.
- Strong attention to detail and organizational skills.
- Experience with Central Reach is a plus.
Benefits:
- Competitive salary based on experience.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Opportunities for professional growth and development.
If you are a team player with a passion for organization and efficiency, we encourage you to apply!
Disclaimer
The above statements reflect general functions of this job and shall not be construed as a detailed description of all work requirements inherent in this job. The immediate supervisor may elaborate on or add to the above list if the duties come within the employee’s realm of responsibility.
CCBS is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record or any other characteristic protected by applicable federal, state or local laws.
