Case Manager

Job Summary:

Case Manager is responsible for providing screening, intake, assessment, and case management services to children and families at our center. The Case Manager is responsible for delivering Case Management Services that align with the Wraparound Case Management Model. They are responsible for engaging families in the Wraparound process

Essential Functions:

• Under supervision the Case Manager screens, assesses and completes an intake of program eligible children.
• Ensures confidentiality is maintained with all shelter children served.
• Assist in the completion of the Initial Service Plan.
• Links families to services provided by CCCEP and/or other Community Agencies.
• Meets regularly with the family to confer with family and shelter team members, assess progress, and make appropriate referrals.
• Completes all screening, assessment, intake documentation as required such 2403, Preliminaries, and 2279.
• Documents all progress and contacts in the child’s clinical record. Maintains complete, accurate and timely records such as case management notes on each child and family.
• Enters all required data into the on-line and in-house database system.
• Conducts Outreach services to community agencies, schools, community centers and other agencies where families and children may come in to contact with services.
• Participates in public speaking and community awareness presentations
• . Arranges for medical screenings and any other required medical care for children enrolled in shelter services.
• Maintains professional working relationships with other community social service agencies and related programs in order to have a strong referral and resource network for shelter families.
• Assumes responsibilities as directed by the Executive Team within the goals and objectives of the CCCEP’s emergency shelter policies.
• Participates in all Quality and Performance Improvement Activities including the collection of fidelity data.
• Able to provide direct care and transportation of children as needed.
• Required to maintain all direct care trainings including: Food Handlers, CPR/First Aid, MAB and all initial/annual direct care trainings as required by Licensing.
• Assists with pick-up of community donations and distribution of community pantry
• Other duties as assigned.

PERSONAL & PROFESSIONAL CONDUCT:

The Case Manager must be a champion for the principles of Wraparound. They must be outgoing and possess the ability to engage others in the process. The Case Manager must be open to cultures and values that are different from their own and be able to work towards missions and visions that vary from their personal beliefs.

The Case Manager must exemplify the highest standards of personal, professional, and ethical conduct and abide by the CCCEP’s Personnel Policies. In particular, the Case Manager must demonstrate capacities for trust, responsibility, initiative, self esteem, caring and integrity. The Case Manager is required to participate in continuing education programs for continued professional growth.

POSITION CLASSIFICATION AND COMPENSATION:

This position is classified as a full-time exempt position governed by the personnel policies related to this classification.

MINIMUM QUALICATIONS:

Education: Bachelor of Science Degree in Social Work or equivalent from an accredited university or college required. A Masters of Social Work and prior experience with Wraparound Coordination, Service Planning, and/or family advocacy is preferred. At least two years’ work experience with young children and families.

Other Preferred Qualifications: Bilingual in English and Spanish required, able to speak fluently with adequate reading and writing skills. Must demonstrate the ability to relate to children and families in a positive manner. The ability to extend emotional support to families in crisis with a non-judgmental attitude, offering compassion and strength in an objective manner. Leadership qualities to include the ability to give direction and to work cooperatively with peers and accept direction as needed. Knowledge of community resources and ability to access needed services for families. Must have own car, reliable transportation to make home visits throughout the city on a regular basis.

Driving Requirements: Must have own vehicle and have reliable transportation at all times, able to maintain insurance and registration on vehicle and posses and maintain a good driving record

Job Type: Full-time

Benefits:

• 403(b)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person