What are the responsibilities and job description for the Client Support Specialist position at Child & Family Agency?
Child and Family Agency is a non-profit agency dedicated to providing compassionate care for children, adolescents, and their families. We are looking for a dynamic, flexible individual to join our Client Support Specialist team for a full time role!
Primary Duties:
- Ready, maintain, and appropriately open/close the clinical office
- Schedule management to include scheduling, backfilling cancellations
- Collection of payments
- Managing charts in electronic health record
- Greet, sign in, and assist vendors to sites or request assistance from supervisors as needed
- Maintain a safe and inviting waiting room area
- Maintain and manage all client information in compliance with HIPAA
- Enter intake, periodic, and discharge data into heavy data entry
- Travel to other sites as needed for coverage (Pawcatuck, Groton, New London, Westbrook)
Qualifications:
- Highschool Diploma
- At least 1 year of previous administrative assistant and/or receptionist experience
- Excellent customer service
- Attention to Detail
- Familiarity with general office equipment
- Bi-lingual preferred
Schedule:
- 8 hour shift
- Varies between Day/Evening shift
- Monday to Friday
Benefits Include:
- 3 weeks paid vacation time
- 12 sick days
- 12 paid holidays
- 5 personal days
- Winter limited holiday shutdown period
- Medical & Dental Insurance
- 403(b)
- 403(b) matching
Bi-lingual Spanish/English preferred with significant pay differential offered.
Currently, CFA has over 225 staff and a committed board of directors. If all of this resonates with you, then we strongly encourage you to apply. We look forward to receiving your application!
For more information about Child and Family Agency, visit our website at: www.childandfamilyagency.org.
AA/EOE
