Patient Accounts (Medical Billing Pediatrics)

Are you interested in working in an environment focused on helping children? We provide testing and therapy services to children and are seeking an administrative professional to help serve families. While the position is primarily in billing and insurance, you will have opportunities to collaborate with clinicians, attend clinical information sharing sessions, and observe children in therapy. Most importantly, you get to know the kids and their families. If you have a desire to help others, consider applying to work at C&FD. 

 We are an employee-driven organization with core values focused on a tradition to develop community, foster integrity, and continually create progress. While our work environment and team atmosphere are certainly some of our strongest attributes, we also offer a comprehensive benefit platform including:

• Top earning income potential including bonuses
• Comprehensive Benefit Package
• Strong Team Environment
• Opportunities for Advancement
  
• Emphasized Work Life Balance

As the Patient Account Coordinator, you will provide excellent customer service to patients and families, which includes management of electronic insurance claims, account reconciliation with third-party payers, posting of payments, collection processes, refund processes, authorizations and insurance carrier maintenance and updates. You will address and assist with various patient questions and requests as well as be flexible to perform multiple duties as needed to meet the needs of patients.  You'll spend time working within several software programs which enable us to work efficiently at meeting the needs of families. You will also answer lots of patient questions regarding accounts and other requests to ensure we do our best to help the families who count on C&FD for their child's success. 

You should have:

• High School diploma with medical or administrative coursework preferred.
• College Degree OR 3 years medical office administrative experience OR 5 year’s medical office administrative experience and customer service experience in a non-healthcare setting combined preferred.
• High level proficiency in Microsoft Excel.
  Excellent customer service skills.
• Ability to communicate effectively both verbally and in writing with clients, staff, and third party partners.
• Strong attention to detail.
• Initiative to problem-solve and see client issues through to completion.
• Ability to establish and maintain effective working relationships with staff, clients and public.
• Ability to work independently in a high-volume office, prioritize tasks, and to work under pressure and deadlines without close supervision.
• Willingness to learn new methods and procedures.

Please visit our website at www.childandfamilydevelopment.com and our social media pages for additional information about the company.