What are the responsibilities and job description for the Program Supervisor position at Child & Family Resources?
GENERAL DESCRIPTION :
A Family Connection and Nurturing Parenting Supervisor is a management level position, responsible for the planning, implementation, supervision, and administration of the program, as well as direct service provider holding a case load as needed. Among the different responsibilities is to ensure that is operated with fidelity to the Evidence-Based Models and Curriculum.
This position requires participation on the agency and Program Management Teams. Benefits for this position, after 90 days, include 8 hours of vacation leave per month, 8 hours of sick leave per month, 24 hours of personal leave per year and 11 paid holidays. Group health insurance for the employee, dependent health insurance, dental and vision insurance are also available.
Summary of Essential Job Functions :
Supervision Duties :
- Assist Director with planning, coordination of services.
- Implements and enforce program policies and procedures and ensure fidelity and compliance with FC and NP program model and curriculum.
- Interviews, hires, supervises and evaluates performance of Family Connection Consultants and Nurturing Parenting Practitioners.
- Assist Director with securing of staff training, as per DCS requirements.
- Responsible for obtaining all equipment, materials and supplies necessary for complete program implementation.
- Assist Director to ensure compliance with DCS, contractual agreements, and agency policies and procedures.
- Assist Director to ensure all program staff meet agency and funder productivity requirements.
- Assist Director with data collection, aggregation, analysis, monitoring, evaluation, and reporting requirements for the program, funders, DCS and agency.
- Responsible for assisting with program billing.
- Builds and maintains positive relationships with funders, collaborators, and community agencies.
- Assist Director with developing and working community outreach as needed.
- Ensures Family Connection Consultants are implementing Family Connections (FC) and Nurturing Parenting models and curriculum with fidelity and follow all program and agency policies and procedures.
- Ensures FCC and NPP maintain a caseload of 6-8 families and weekly frequency of visits for enrolled families.
- Assist Director to ensure all FCCs and NPPs conduct home visits at time that is convenient for the family. This may include evenings and weekends.
- During staff absences or vacancies, assist in providing coverage and conducting home visits for active Family Connections and Nurturing Parenting cases.
- Assist Director to ensure FCCs and NPPs complete all post visit documentation within two business days (48hrs) within the Guardian Data System mandated by the funder.
- Maintain case records and data system in accordance with contract, agency and program policies, procedures, and requirements.
- Ensure FCCs and NPPs initiate contact with referred families within 24hrs of referral and actively work to engage families in the program.
- Travel to and from Yuma or Mohave sites monthly, conduct home visits, program training and / or events using own vehicle and / or agency vehicle.
- Ensures Family Connections Consultants (FCC) and Nurturing Parenting Practitioner (NPP), in their first year, are observed at minimum once a quarter in person and then continuing at twice a year, providing feedback and guidance.
- Attend mandated virtual or in person training, which may include out-of-state travel.
- Connect families to resources that address their needs at a monthly or quarterly basis.
- Maintain a positive working relationship with colleagues, administration, collaborative partners and others within the community.
- Facilitate and participate weekly individual and group at a minimum of one-hour supervision.
- Attend and participate in all mandatory conferences, seminars, in-service training and program meetings.
- Participate in Continuous Quality Improvement activities, such as File Reviews and provide feedback
- Build and maintain relationships with community agency and partners to share program information and learn about resources available for families (events / outreach as assigned).
- Follow agency dress code and overall agency policies including when delivering virtual services.
- Follow all health safety policies and procedures.
- Maintain a safe, clean, and clutter-free work environment, including following fire codes.
- Maintain professionalism at all times.
- Identify and develop professional goals with Program Director.
- Other duties as assigned by Program Director.
Requirements :
Ability Requirements :
Disclaimer :
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Any offer of employment is contingent upon drug test and fingerprint clearance.
About Child & Family Resources :
At Child & Family Resources, nothing is more important to us than healthy, happy children. We believe that educated parents and a wealth of resources are crucial to a child’s success, confidence, and development. Our team is committed to offering accessible programming that helps parents be the best they can be and allows children to thrive. We have offices in 13 locations throughout Arizona.When you work at Child & Family Resources, you’ll have an opportunity every day to improve the lives of those around you. The teams at our offices throughout Arizona are made up of diverse individuals that reflect their community and are dedicated to helping others. Whether you’re looking for part-time employment or a full-time position, find your home with us. You can make a difference!
Salary : $24 - $26
