Intensive Care Coordinator (Social Work)

Child & Family Services is looking for a full-time, Intensive Care Coordinator (ICC) for our Community Service Agency (CSA). The Care Coordinator is responsible for coordinating all services and supports identified in the Intensive Care Plans for the client. The Care Coordinator should be experienced in navigating any of the child/family–serving systems and experience advocating for family members who are involved with behavioral health systems.

Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right.

Bilingual candidates are strongly encouraged to apply!

• Starting at $20.50 per hour with a Bachelor's Degree
• Starting at $25.00 per hour with a Master's Degree

$1 per hour Language Differential Effective Feb 2024! (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, Spanish or ASL)

Qualifications:

• Bachelor's degree OR Master's Degree in social work, mental health counseling or psychology; Associates degree can be accepted with 5 years of relevant experience
• If Master’s level- the degree must be license eligible and meet the CBHI degree requirements
• Experienced in navigating any of the child and family community serving systems
• Experience advocating for family members who are involved with behavioral health systems
• Valid driver’s license and reliable vehicle required
• Occasional availability during evening/weekend hours is required

Responsibilities:

• Conducting a comprehensive, home-based assessment inclusive of the CANS and other tools as determined necessary, which occurs in the youth’s home or another location
• Identifying with the family-appropriate members of the (Care Plan Team) CPT
• Developing and implement a youth and family centered Intensive Care Plan (ICP) in collaboration with the family and collaterals
• Developing a risk management/safety plan in collaboration with the family and collaterals
• Maintaining regular contact with the family, youth (where appropriate), and other relevant persons in the youth’s life (collaterals)
• Facilitating CPT meetings
• Identify and develop with the family natural supports
• Providing family education, advocacy, and support
• Identifies and actively assists the youth and family to obtain and monitor the delivery of available services including medical, educational, social, therapeutic, or other services
• Monitoring, reviewing, and updating the ICP to reflect the changing needs of the youth and family
• Provide after-hours phone support to address urgent child or family crises. Arrange or provide home visit support services after-hours as needed to address urgent child or family crises
• Maintain communicating with the ICP Team members and convene with ICP Team at least quarterly to review and revise the ICP
• Coordinate services with state agencies, the school system, primary care, and other service providers as indicated on the ICP
• Prepare all necessary reports and documentation of services, including authorizations, Individual Care Plans, and evaluation data
• Performs other duties as required
• The Masters level ICC is also responsible for assisting in processing referrals and providing access of medical necessity/diagnostic criteria for a child.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Cultural Competency Qualifications

• Awareness of personal attitudes, beliefs, biases, and assumptions about others
• Knowledge of the various dimensions of diversity, including gender, race, and ethnicity
• Acknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way
• Cultural knowledge of key populations that will be served to address disparities in service delivery
• Demonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one's own
• Demonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency

Benefit Details:

• Benefit eligible at 20 hours
• Medical – Harvard Pilgrim/Health Plans – 75% employer paid for full-time employees
• Dental – Delta Dental
• Vision – Eye Med
• 12 sick days per year (accrued monthly); 2 personal days per year
• 10 paid holidays
• 401K – CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50%
• Tuition reimbursement – Up to $1,500 per calendar year
• FREE Clinical Supervision towards licensure & Professional Licensure reimbursement (LICSW, LMHC)
• FREE CEU’s and Trainings- up to 1,000 trainings available!
• Flexible spending accounts – save on medical expenses and dependent care!
• 100% Employer paid Life Insurance
• 100% Employer paid Long Term Disability and AD&D
• Mileage Reimbursement of .62 cents/mile & Employee Discount Program
• FREE Employee Assistance Program and AbilitiCBT Mental Health program for employees & their family

Child and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ , AAPI, Hispanic, Latinx and Veteran communities to apply for employment. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex,( including gender identity, sexual orientation, and pregnancy) disability status, protected veteran status, or any other characteristic protected by law.

Job Type: Full-time

Pay: $20.50 - $25.00 per hour

Schedule:

• Monday to Friday

Education:

• Bachelor's (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $1,500