YCCS Family Support Staff

Child & Family Services is looking to hire a full-time Family Support Staff. The Family Support Staff works as part of the programs’ treatment team, establishing open and effective communication and support among co-workers.

YCCS (Youth Community Crisis Stabilization) is a short-term residential treatment model for children ages 4-17 in need of acute crisis stabilization. YCCS is a 24 hour programs which is composed of three shifts: 1st (7am- 3pm), 2nd (3-11pm) and 3rd (11p-7am) , including weekends and holidays. There is a $1 differential for 3rd shift or weekend shifts.

Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right.

HS Diploma/GED $19.00 per hour / Bachelor's Degree $20.50 per hour

$1 per hour Language Differential! (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, Spanish or ASL)

Qualifications:

• High School Diploma or GED
• Must have lived, personal experience as a caregiver of youth with special needs, preferably youth with behavioral health needs
• This person must be willing to share their lived experience with purpose and intent to support brief interventions that address a youth’s behavior and safety

Responsibilities:
The following responsibilities are not meant to be all inclusive and may be adjusted to meet the agency’s needs.

• Provide a comfortable youth and family friendly environment conducive to recovery and stabilization
• Ensure every guardian of youth is contacted (within timeframes designated by program specifications)
• Assist in the development of treatment planning that specifies goals and actions to address the medical, social, therapeutic, educational, and other strengths and needs of the youth
• Participate in the development of behavioral plans and crisis/safety plans
• Utilize Massachusetts Behavioral Health Access (MABHA) website to update daily capacity as instructed, use website to locate other services for youth in assisting with aftercare planning
• Assist in responding and facilitating requests for admission and discharge
• Assist in collaborating and coordinating with the youth’s treatment providers
• Attend family therapy sessions, and other meetings as needed to provide support to the youth and family
• Have knowledge of child and family focused community resources in the community
• Exhibit competence in working in partnership with guardians and other caregivers of youth with mental health needs, including success in engaging youth in behavioral health services and assisting youth and families in integrating youth and family voice in decision making about services
• Works effectively and professionally with youths and collaterals, such as family members, state agency personnel, other agencies, and professionals
• Utilize verbal de-escalation skills, planned ignoring, redirection to encourage youth to utilize self-soothing skills and increase ability to self-regulate
• Utilize physical intervention as a last resort and within the agency guidelines. Employee may be required to physically manage youths, if necessary, using methods and techniques approved and certified through the YCCS Program. All YCCS employees need to complete the program’s de-escalation and physical management certification training.
• Work collaboratively within Acute Care Services staff to cross train and provide coverage as needed.
• Maintain regular and timely attendance
• Have the ability to move readily from task to task
• Ability to move quickly in responding to emergencies
• Possess excellent communication, organizational, and interpersonal skills
• Promote high staff morale and team atmosphere within department
• Adhere to the agency’s policy regarding confidentiality
• Ability to work within a culturally diverse and inclusive environment
• Strong problem solving and decision-making abilities
• Communicate with youths in a manner which promotes their growth, human rights, and integration into the community

Benefits:

• Benefit eligible at 20 hours
• Medical – Harvard Pilgrim/Health Plans - 75% employer paid for full-time employees
• Dental – Delta Dental
• Vision - Eye Med
• 12 sick days per year (accrued monthly); 2 personal days per year
• 10 paid holidays
• 401K – CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50%
• Tuition reimbursement – Up to $1,500 per calendar year
• FREE Clinical Supervision towards licensure & Professional Licensure reimbursement (LICSW, LMHC)
• FREE CEU's and Trainings- up to 1,000 trainings available!
• Flexible spending accounts – save on medical expenses and dependent care!
• 100% Employer paid Life Insurance
• 100% Employer paid Long Term Disability and AD&D
• Mileage Reimbursement of .62 cents/mile & Employee Discount Program
• FREE Employee Assistance Program and AbilitiCBT Mental Health program for employees & their family

Child and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ , AAPI, Hispanic, Latinx and Veteran communities to apply for employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex,( including gender identity, sexual orientation, and pregnancy) disability status, protected veteran status, or any other characteristic protected by law.

Job Type: Full-time

Pay: $19.00 - $20.50 per hour

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Required)

Work Location: In person

Salary : $1,500