Family Visitation Coach

Child and Family Services (C FS) Family Visitation Program is a coached, supervised visitation program for parents whose children have been placed into the care and custody of other family members/caregivers (kinship caregivers). Our Family Visitation Coaches facilitate scheduled visitation meetings for parents and their child[ren]. The Family Visitation Coach must develop collaborative relationships with parents and assist them in building and practicing appropriate parenting skills and healthy relationships with their child[ren]. This position also provides coaching and support to address any communication or relationship challenges between parents and the family members/caregivers with whom their children to improve outcomes for children and minimize any barriers towards family reunification. This position communicates and collaborates with referral sources to ensure successful service provision and family outcomes. Family Visitation Coaches must have reliable transportation for frequent travel throughout Erie County and be able to work a flexible schedule that includes regular evening and Saturday hours.

Major Responsibilities/Activities:

• Facilitate initial face to face meetings with parents to explain visit coaching, develop a visit schedule, begin to identify child’s needs, and develop a preliminary visit plan

• Supervise visits to ensure the safety and well-being of children and to ensure that children’s needs are the primary focus of each visit

• Meet with parents before each visit to review visit plan and rehearse as needed; meet with parents after each visit to review and develop plans for the next visit
• Use coaching, modeling, praising/cheering, rehearsal, and focusing on strengths to assist the parent in recognizing and meeting the needs of their children
• Frequently provide transportation to children as needed
• Ensure the timely completion of progress notes in the electronic case record following each visit
• Attend court hearings and reviews as needed, and complete court reports for the referral source
• Oversee scheduling of visitation rooms and responsible for overall upkeep of rooms
• Maintain positive working relationships with parents, family resources, children, program staff, and others within the agency. Demonstrate strong interpersonal skills during interactions with internal and external customers.
• Maintain and submit all required documents and comply with all aspects of the Vehicle Safety and Usage Policy
• Maintain a caseload of 10-12 families
• Implement interventions and practices outlined in the evidence-based practice of Motivational Interviewing
• Other duties as assigned.

Minimum Requirements:

• Bachelor’s Degree in a human services field
• Experience in child welfare, such as foster care/adoption or parenting education preferred
• Ability to form strength-based, collaborative working relationships
• Strong organizational skills
• Personable and outgoing
• Shifts may include evenings and weekends
• Valid NYS driver’s license and reliable transportation
• Bilingual a plus

Competitive Pay Rate of $22 to $24 per hour based upon education and experience.

CFS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment.

• Paid Time Off (PTO)
  –20 PTO Days (25 Days After Five Years of Employment)
  –14 Paid Holidays (includes 2 flex holidays)
  – Bereavement: Four Paid Days
  – Paid Jury Duty
• Employer Paid Life Insurance
• Medical, Two Plan Options
• Dental, Two Plan Options
• Vision Insurance
• Wellness Program and Incentives
• Health Savings Account (HSA) and Quarterly Employer-Contributions
• Healthcare Flexible Spending Account (FSA)
• Dependent Care FSA Retirement
• Employee Referral Bonus
• Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF)
• 403(b) Right Away and Employer-Contributions After Two Years

Diversity Statement:

Within our agency and in the communities that we serve, C&FS is committed to diversity and inclusion with race equity at the center. Every day we work to promote safety, health, and wellness. We will not stop until Black, indigenous and people of color are free from racism and experience peace, prosperity and well-being.

Child & Family Services is an Equal Opportunity Employer:

Child & Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child & Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)