What are the responsibilities and job description for the Part-Time Medicare Counselor (Up to 16 hours a week) position at Child & Family Services?
What You'll Be Doing
You will provide outreach and assistance to eligible Medicare beneficiaries to apply for benefit programs that help to lower the costs of Medicare premiums and deductibles.
Your Main Priorities
While additional responsibilities are likely to arise on the job, you will primarily:
* Works with the State Health Insurance Assistance Program (SHIP), Senior Medicaid Patrol (SMP), and Medicare Improvements for Patients and Providers Act for Beneficiary Outreach and Assistance Program (MIPPA) to aid Medicare beneficiaries, their families, and caregivers.
* Provides unbiased information to Medicare beneficiaries, their families, and caregivers about Medicare and related health insurance benefits.
* Assists clients in enrolling in or updating their Medicare Prescription Drug Plans (Part D) or Medicare Advantage Plans (Part C).
* Promotes awareness, knowledge, and visibility for the SHIP, SMP, and MIPPA programs.
* Engages and promotes community outreach; expands reach to increased number of Medicare beneficiaries through one-on-one counseling and outreach efforts.
* Completes all Office of Healthy Aging (OHA) and agency training.
* Completes and tracks data collection and creates quarterly reports.
Skills & Abilities
* High school diploma or equivalent required; associate's degree preferred.
* Minimum 6 months experience with Medicare and/or an elderly services program required.
* Experience with state databases preferred.
* Strong organizational, critical thinking and time-management skills.
* Basic computer skills required; knowledge of Microsoft Office 365.
* Ability to communicate and effectively interact with a diverse population.
* Collaboration and teamwork.
* Must have a valid driver's license, auto insurance and auto registration.
* Must be able to authorize Child & Family to complete Motor Vehicle Record check.
* The ideal candidate will be required to meet all pre-employment requirements such as background checks and medical clearances.
Travel Requirements
Site location: Middletown
Statewide travel required.
Physical Requirements
Operational staff:
This position involves work in an office setting. Tasks include operating a computer for extended periods, communicating with colleagues, and occasional lifting of office/department materials up to 25lbs. The role also requires the ability to sit for extended periods, bending, reaching, hearing and vision.
Equal Employment Opportunity
Child & Family will not discriminate against any individual on the basis of age, gender, sexual orientation, color, race, creed, national origin, ancestry, religious persuasion, marital status, political belief, pregnancy, military status, veteran status, physical or mental disability that does not prohibit performance of essential job functions with or without reasonable accommodations, genetic predisposition or genetic carrier status, or any other protected category under local, state, or federal law, nor will anyone receive special treatment for those reasons, except for reasonable accommodation as required by law. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.
Culturally and Linguistically Appropriate Services
In order to provide equitable service delivery and go above and beyond equal opportunity requirements, our organization is committed to ensuring that all staff are able to perform the following cultural competencies:
* Demonstrate the ability to communicate and effectively interact with people across cultures, ranges of ability, genders, ethnicities, and races.
* Demonstrate knowledge of the history of discrimination in America, particularly as it relates to race and racism, and how this history has led to disparities experienced by marginalized communities such as BIPOC, people with disabilities, LGBTQ communities, and others.
* Demonstrate the ability to successfully deliver culturally responsive services.
Affirmative Action
Child & Family strives to achieve a workforce that includes representation of qualified affirmative action group members in proportion to the qualified and available target group workforce in the community that we serve.
Child & Family will not discriminate against any individual on the basis of age, gender, sexual orientation, color, race, creed, national origin, ancestry, religious persuasion, marital status, political belief, pregnancy, military status, veteran status, physical or mental disability that does not prohibit performance of essential job functions with or without reasonable accommodations, genetic predisposition or genetic carrier status, or any other protected category under local, state or federal law, nor will anyone receive special treatment for those reasons, except for reasonable accommodation as required by law. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.
C&F strives to achieve a workforce that includes representation of qualified affirmative action group members in proportion to the qualified and available target group workforce in the community that we serve.
You will provide outreach and assistance to eligible Medicare beneficiaries to apply for benefit programs that help to lower the costs of Medicare premiums and deductibles.
Your Main Priorities
While additional responsibilities are likely to arise on the job, you will primarily:
* Works with the State Health Insurance Assistance Program (SHIP), Senior Medicaid Patrol (SMP), and Medicare Improvements for Patients and Providers Act for Beneficiary Outreach and Assistance Program (MIPPA) to aid Medicare beneficiaries, their families, and caregivers.
* Provides unbiased information to Medicare beneficiaries, their families, and caregivers about Medicare and related health insurance benefits.
* Assists clients in enrolling in or updating their Medicare Prescription Drug Plans (Part D) or Medicare Advantage Plans (Part C).
* Promotes awareness, knowledge, and visibility for the SHIP, SMP, and MIPPA programs.
* Engages and promotes community outreach; expands reach to increased number of Medicare beneficiaries through one-on-one counseling and outreach efforts.
* Completes all Office of Healthy Aging (OHA) and agency training.
* Completes and tracks data collection and creates quarterly reports.
Skills & Abilities
* High school diploma or equivalent required; associate's degree preferred.
* Minimum 6 months experience with Medicare and/or an elderly services program required.
* Experience with state databases preferred.
* Strong organizational, critical thinking and time-management skills.
* Basic computer skills required; knowledge of Microsoft Office 365.
* Ability to communicate and effectively interact with a diverse population.
* Collaboration and teamwork.
* Must have a valid driver's license, auto insurance and auto registration.
* Must be able to authorize Child & Family to complete Motor Vehicle Record check.
* The ideal candidate will be required to meet all pre-employment requirements such as background checks and medical clearances.
Travel Requirements
Site location: Middletown
Statewide travel required.
Physical Requirements
Operational staff:
This position involves work in an office setting. Tasks include operating a computer for extended periods, communicating with colleagues, and occasional lifting of office/department materials up to 25lbs. The role also requires the ability to sit for extended periods, bending, reaching, hearing and vision.
Equal Employment Opportunity
Child & Family will not discriminate against any individual on the basis of age, gender, sexual orientation, color, race, creed, national origin, ancestry, religious persuasion, marital status, political belief, pregnancy, military status, veteran status, physical or mental disability that does not prohibit performance of essential job functions with or without reasonable accommodations, genetic predisposition or genetic carrier status, or any other protected category under local, state, or federal law, nor will anyone receive special treatment for those reasons, except for reasonable accommodation as required by law. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.
Culturally and Linguistically Appropriate Services
In order to provide equitable service delivery and go above and beyond equal opportunity requirements, our organization is committed to ensuring that all staff are able to perform the following cultural competencies:
* Demonstrate the ability to communicate and effectively interact with people across cultures, ranges of ability, genders, ethnicities, and races.
* Demonstrate knowledge of the history of discrimination in America, particularly as it relates to race and racism, and how this history has led to disparities experienced by marginalized communities such as BIPOC, people with disabilities, LGBTQ communities, and others.
* Demonstrate the ability to successfully deliver culturally responsive services.
Affirmative Action
Child & Family strives to achieve a workforce that includes representation of qualified affirmative action group members in proportion to the qualified and available target group workforce in the community that we serve.
Child & Family will not discriminate against any individual on the basis of age, gender, sexual orientation, color, race, creed, national origin, ancestry, religious persuasion, marital status, political belief, pregnancy, military status, veteran status, physical or mental disability that does not prohibit performance of essential job functions with or without reasonable accommodations, genetic predisposition or genetic carrier status, or any other protected category under local, state or federal law, nor will anyone receive special treatment for those reasons, except for reasonable accommodation as required by law. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.
C&F strives to achieve a workforce that includes representation of qualified affirmative action group members in proportion to the qualified and available target group workforce in the community that we serve.
