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Billing Manager

Child & Family Support Services, Inc
Buffalo, NY Full Time
POSTED ON 2/13/2025
AVAILABLE BEFORE 3/13/2025
Position Summary

Responsible for overseeing the recording and collection of agency’s medical billing and reimbursement functions.

Major Responsibilities/Duties

  • Provide revenue cycle support to C FS.
  • Complete/oversee duties associated with billing including charge entry, payment posting, claims submission and follow up, patient statements and collections.
  • Create and monitor monthly Key Performance Indicator (KPI) Dashboard and work with other departments to meet standard benchmarks.
  • Conduct revenue cycle and billing training sessions for billing team members.
  • Identify opportunities to improve service.
  • Complete billing staff supervision duties.
  • Billing corrections are addressed timely and delinquent accounts are audited to ensure maximum collections efforts have occurred.
  • Ensures billings and payments are processed in a timely manner.
  • Reviews and follows up on accounts receivable aging reports.
  • Makes recommendations for bad debt accounts and/or write-offs.
  • Prepares, journalizes, posts and reconciles all medical billing transactions to ensure timely and accurate monthly financial statement reporting.
  • Prepares and coordinates billing work-papers and similar reports as required for the agency’s annual audit.
  • Organizes monthly meetings to communicate information and propose solutions related to billing and collections issues.
  • Responsible for completing various billing projects or other tasks as assigned by the Accounting Manager.
  • Models and practices sensitivity, fair treatment and acceptance of diversity in all interpersonal interactions.
  • Demonstrates excellent phone etiquette and customer service skills. Also demonstrates knowledge of agency programs and services.
  • Maintains positive working relationships with program staff and others within the agency. Demonstrates strong interpersonal skills during interactions with internal and external customers.
  • Other duties as assigned.

Minimum Requirements

  • Billing experience in either physician, hospital or behavioral health clinic environment is required.
  • 7 years related work experience required (behavior health medical billing experience preferred).
  • 3 years supervisory experience preferred
  • Solid understanding of revenue cycle processes.
  • Familiarity with payer portals including but not limited to ePACES, Availity, Inovalon, clearinghouses.
  • High School Diploma or Equivalent Required.
  • AS/BS Degree preferred. Billing and/or Coding certification desired.
  • Qualifacts Credible experience highly desired

Competitive Pay Range of $55,000-$65,000 annually based on experience

C FS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment

  • Paid Time Off (PTO), paid holidays and bereavement time
  • Employer Paid Life Insurance
  • Medical insurance options
  • Dental insurance options
  • Vision insurance options
  • Wellness Program and Incentives
  • Health Savings Account (HSA)
  • Healthcare Flexible Spending Account (FSA)
  • Dependent Care FSA Retirement
  • Employee Referral Bonus
  • Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF)
  • 403(b) Right Away and Employer-Contributions

Diversity Statement

Within our agency and in the communities that we serve, C FS is committed to diversity and inclusion with race equity at the center. Every day we work to promote safety, health, and wellness. We will not stop until Black, indigenous and people of color are free from racism and experience peace, prosperity and well-being.

Child And Family Services Is An Equal Opportunity Employer

Child and Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child and Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

Salary : $55,000 - $65,000

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