What are the responsibilities and job description for the Care Coordinator II position at Children's Aid?
Care Coordinator II 11 / 19 / 24Full Time Manhattan
Job ID : 007206
Description :
Harlem Family Services Center (317 Lenox Ave)
45000-48000
- Position Summary :
- The Care Management Program assists families with ensuring eligible children receive the medical and behavioral health care services they need to promote optimal health by linking, accessing and supporting families through service integration. The Care Coordinator (CC) is responsible for the overall provision and coordination of services to assigned caseload. The CC guides program enrollees and their caretakers through the health care system by assisting with access issues, developing relationships with service providers, and tracking interventions and outcomes.
Essential Duties :
Obtain consent & enroll eligible clients in the Collaborative for Children & Families (CCF – the health home)
Responsible for the care management of a mixed acuity caseload of up to 35 cases, depending on the acuity.
Carry out 6 core care management functions for assigned caseload : Comprehensive Care Management, Care Coordination & Health Promotion, Comprehensive Transitional Care, Individual & Family Support, Referral to Community and Social Support Services, use of Health Information Technology to link services
Complete CANS-NY assessment on all enrolled clients on caseload (initial and, at minimum, every 6 months) along with the completion of a comprehensive assessment
Assess and refer for Home and Community Based Services (HCBS) as needed
Collaborate with family and other providers on development and execution of Individualized Plan of Care
Document all activities including progress notes in GSI, in an accurate and timely manner – and other systems as needed
Create Crisis / emergency plan for each client
Provide information to Children’s Aid (CA) staff & Liaison between CA programs as needed
Provide outreach to potential clients as needed
Help create linkages to community services for future resource for families as well as source of potential referrals
Help maintain a resource log for community supports and health services
Conduct field work & home visits as needed (possibility of evenings or weekends)
Must abide by privacy laws including HIPAA, etc.
Work as part of the Care Management Team in all areas, focus on meeting established enrollment targets
Participate in Program, Division and Agency wide activities (meetings, events, etc.)
Attend trainings as required
In-person collaboration is an essential function of the job
Perform other duties as assigned
Minimum Bachelor’s Degree required with 2 years related experience
Experience in serving children and families with chronic medical conditions, developmental disabilities, and mental / behavioral health diagnoses, or those involved in the child welfare system
Ability to work flexible hours; some nights and weekends may be required
Key Competencies :
Excellent organizational and time management skills
Comfortable conducting field visits and utilizing public transportation
Strong verbal and written communication skills
Ability to engage disenfranchised population
Ability to multitask
Organized self-starter
Requirements : Job Type Full Time
Location Manhattan
