Intake Coordinator

Make a difference at All For Kids, an award-winning non-profit named a "Best Place to Work" by the Los Angeles Business Journal. For over 100 years, we've been transforming lives by nurturing child well-being through innovation, inclusivity, and compassion. Join us and help create a world where every child can thrive-your impact starts here!

Position: Intake Coordinator
Job Type: Full-Time
Pay: $20.99 Hourly

Work Location: Valencia

Don't take our word for it, hear what our employees say! Check out the culture here at All For Kids!

Benefits and Perks:

• Comprehensive benefits, Medical, Dental, Vision and 401K.
• Generous PTO, holidays, and wellness days for work-life balance.
• Growth-focused culture with Elevate University.
• Competitive employee referral program.
• Recognized as "DEI Non-Profit of the Year" by the LA Business Journal.
• Bi-weekly and semi-annual monetary bonuses for Behavioral Health Service Providers that meet specific qualifying criteria. (Clinical Roles Only)

Learn more about the Job:

Under the direction of the Program Supervisor, the Intake Coordinator is responsible for performing administrative and clerical duties as they relate to the coordination of the intake process, with an emphasis in the processing of referrals and scheduling of intakes. The Intake Coordinator works closely with the revenue staff and supervisors to ensure clients are scheduled for intakes according to CB policies.

Job Responsibilities:

• Completes the initial data gathering for any/all referrals.
• Completes initial screening for all new referrals and schedules intake based on intake calendar.
• Completes new intake packet with client and family for open access system.
• Verifies clients Medi-cal eligibility.
• Communicates status of referrals with site supervisors and referring parties.
• Sends out letters to clients/families and referring parties as instructed re: intake appointments.
• Monitors and ensures that service providers submit reports in a timely manner.
• Inputs data and maintains data base files as required
• Sends out and tracks various letters, records and documents.
• Maintains confidentiality in matters of agency operations, personnel, and clients.
• Maintains positive communications with all agency staff, clients and visitors.
• Exercises good judgment in performance of duties and responsibilities
• Supports existing agency policies, principles and mission.
• Assists with coverage as assigned for receptionist.
• Types correspondence, forms, reports, flyers, etc.
• Other related duties as assigned.

What you will need to bring:

• An AA degree in Social Services field or High school graduation with a minimum of three years of responsible experience in a related field may be substituted.
• Bilingual Spanish speaker
• Previous clerical/secretarial experience
• Typing, word processing and data entry ability as determined by specific job requirements
• Good verbal and written communication skills
• Experience in working with children and families preferred
• Ability to work in a multi-cultural environment

While performing the duties of this job, the employee is regularly required to stand or sit; walk; use hands and talk or hear. Fine motor skills such as typing, and the use of a computer mouse is required. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. If you are unable to perform any of the above abilities and require special accommodations to do so, please advise your recruiter. We're dedicated to fostering an environment where everyone can excel.

DIVERSITY, EQUITY AND INCLUSION (DEI)

Diversity is a core value at All For Kids and in the Behavioral Health program. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all staff, and people leaders. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions. We value inclusivity and support our employees' diverse needs.