Licensed Specialist of Quality Improvement

Make a difference at All For Kids, an award-winning non-profit named a "Best Place to Work" by the Los Angeles Business Journal. For over 100 years, we've been transforming lives by nurturing child well-being through innovation, inclusivity, and compassion. Join us and help create a world where every child can thrive - your impact starts here!

Position: Licensed Specialist of Quality Improvement
Job Type: Full-Time
Salary: $72,500
Work Location: Valencia

Don't take our word for it, hear what our employees say! Check out the culture here at All For Kids!

Benefits and Perks:

• Comprehensive benefits, Medical, Dental, Vision and 401K.
• Generous PTO, holidays, and wellness days for work-life balance.
• Growth-focused culture with Elevate University.
• Competitive employee referral program.
• Recognized as "DEI Non-Profit of the Year" by the LA Business Journal.

Learn more about the Job:

Under the general direction of the Director of Auditing & Monitoring, the Lead QI Specialist serves as a resource for the QI Specialist team. The focus of this lead position is to role-model and assist with coordinating quality assurance activities performed by the QIS team to support compliance with service delivery and documentation standards, consistent with LA County Department of Mental Health regulations and All For Kids' Policies and Procedures. The Lead QIS maintains up to date information on any changes issued by DMH (via Bulletins and QIC announcements) and presents relevant information in QA team meetings. This role helps with problem-solving transitions related to needed changes, supporting and auditing implementation efforts, especially as it relates to CalAIM and HEDIS monitoring. The Lead QIS assists with collecting data and monitoring workflow related to Change of Provider requests, Client Satisfaction Surveys, and Policy & Procedures updates.

Job Responsibilities:

• Coordinates with Director of Auditing and Monitoring in developing and supporting processes to improve day-to-day functions for Quality Improvement Specialists.
• Coordinate with the Dept. of Mental Health (DMH) to ensure 100% compliance to State of California standards. Assists with preparing for State Audit Reviews and LA County DMH Program Reviews.
• Participates in quality improvement and training efforts to ensure that quality services are being provided for children and families in adherence with Children's Bureau Mental Health Policies and Procedures.
• Supports training of new hires during probationary period by auditing submitted documentation and providing QA/QI feedback. Supports the on-boarding of new hires and the continuous learning of current Mental Health staff by leading weekly QA mentoring workshops.
• Serves as subject matter expert in area as determined by Director of Auditing & Monitoring.
• Audits documentation to ensure program compliance with government contract requirements, DMH standards, and federal/state/local regulatory agency requirements.
• Documents compliance issues, as well as communicates findings to appropriate supervisor for follow-up and resolution.
• Promotes through quality improvement and training efforts to ensure that quality services are being provided for children and families and that service delivery is adhering to core All For Kids Mental Health Policies and Procedures.
• Participates in Quality Improvement meetings both internally and externally to act as liaison between agency and DMH to assist with communication of new policies and procedures, audits, etc., to Auditing Supervisor.
• Serves as a resource for staff and staff implementation of departmental Quality Improvement and Utilization Review efforts.

Job Qualifications:

• Licensed Psychologist, LCSW, MFT in the State of California required.
• Minimum of 5 years of experience in mental health service including psychosocial rehabilitation and child interventions.
• Must have strong computer skills including knowledge and experience with Microsoft office, Word, and Excel.
• Demonstrated strong communication and interpersonal skills required.
• Demonstrated expertise with service standards set forth by the State of California regarding Medi-Cal/Short Doyle/EPSDT.
• Training skills, including curriculum development, and presentation experience is preferred.
• Familiarity with County IBHIS is preferred.
• Ability to function as a member of an inter-disciplinary team.
• Must possess a valid driver's license plus ability to provide own transportation to complete travel requirements of the job.
• Performs other related duties as assigned.

DIVERSITY, EQUITY AND INCLUSION (DEI)

Diversity is a core value at All For Kids and in the Behavioral Health program. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all staff, and people leaders. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions. We value inclusivity and support our employees' diverse needs.

While performing the duties of this job, the employee is regularly required to stand or sit; walk; use hands and talk or hear. Fine motor skills such as typing, and the use of a computer mouse is required. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. If you are unable to perform any of the above abilities and require special accommodations to do so, please advise your recruiter. We're dedicated to fostering an environment where everyone can excel.