What are the responsibilities and job description for the Front Office Staff position at Children's Dentistry for Alabama?
About the Role:
We are seeking a friendly, welcoming, highly motivated and detail-oriented Front Office Staff to join our team in SELMA. As a Front Office Staff, you will be responsible for providing exceptional customer service to our patients and ensuring the smooth operation of our front desk. You will be the first point of contact for our patients and their families, and your professionalism and positive attitude will be crucial in creating a welcoming and efficient environment. Your main goal will be to ensure that our patients receive the best possible experience when visiting our office.
Minimum Qualifications:
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and organizational skills
Responsibilities:
- Greet and welcome patients in a professional and friendly manner
- Answer and direct phone calls to the appropriate person
- Manage and maintain the reception area, ensuring it is clean and organized at all times
- Assist with administrative tasks such as filing, data entry, and scheduling appointments
- Handle client inquiries and complaints in a timely and effective manner
Skills:
As a Front Office Staff, you will utilize your excellent communication and interpersonal skills to provide exceptional customer service to our patients. Your computer skill proficiency in will be essential in completing administrative tasks such as data entry and scheduling appointments. Your ability to multitask and prioritize tasks effectively will ensure the smooth operation of our front desk. Additionally, your strong attention to detail and organizational skills will be crucial in maintaining a clean and organized reception area.