What are the responsibilities and job description for the Dental Front Desk Professional position at Children's Dentistry of Chattanooga?
Job Title: Front Desk Professional - Pediatric Dental Office
Location: Chattanooga, TN 37421
Employment Type: Full-Time
About Us: Join our outstanding pediatric dental office, where we are dedicated to creating positive dental experiences for children and their families. Our team works together to provide excellent care and a welcoming environment. If you love working with children and thrive in a fast-paced, team-oriented setting, we’d love to hear from you!
Job Description: We are seeking a warm, professional, and detail-oriented Front Desk Team Member. As the first point of contact for patients and their families, you will play a vital role in ensuring their visit is smooth, welcoming, and Professional. You will play a vital role in ensuring patients' visits are smooth, welcoming, and organized.
Responsibilities:
- Greet patients and families with a friendly and professional demeanor.
- Manage appointment scheduling, rescheduling, and cancellations.
- Answer phone calls and respond to inquiries about our services.
- Collect and process patient forms, insurance information, and payments.
- Maintain an organized and clean front desk and waiting area.
- Coordinate with dental assistants and hygienists to ensure timely patient flow.
- Provide excellent customer service and address patient concerns promptly and empathetically.
- Assist with administrative tasks, including data entry and maintaining patient records.
Qualifications:
- Previous experience in a dental or medical office is great but not required.
- Exceptional communication and interpersonal skills.
- Ability to multitask and work efficiently in a busy environment.
- Proficient in using dental/medical office software and Microsoft Office Suite.
- Strong organizational skills and attention to detail.
- Friendly, professional, and patient-focused attitude.
- High school diploma or equivalent required; additional certification in office administration or related field is a plus.
What We Offer:
- Competitive hourly wage based on experience.
- Opportunities for professional growth and development.
- A positive and supportive team environment.
- Paid time off and holiday benefits.
- Employee dental care discounts.
- Uniform allowance
- 401k
- Profit Sharing
How to Apply: If you are passionate about working with children and creating memorable experiences for patients and their families, we’d love to hear from you! Please submit your resume and a brief cover letter explaining why you’re a great fit for our team.
Children's Dentistry of Chattanooga is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: $17.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
- Uniform allowance
Medical Specialty:
- Pediatrics
Schedule:
- Monday to Friday
- No weekends
Ability to Commute:
- Chattanooga, TN 37421 (Required)
Work Location: In person
Salary : $17 - $25