What are the responsibilities and job description for the HTM Enterprise System - Inter Enterprise App Analyst position at Children's Health?
Job Title & Specialty Area : Intermediate Enterprise Application Analyst - Cyber Security & RTLS
Department : HTM Enterprise Systems
Location : Dallas, TX
Shift : Monday - Friday
Job Type : Remote, Texas
Why Children's Health?
At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal.
Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being.
Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.
Summary :
We are seeking an experienced Intermediate Systems Analyst involved in response to cyber security alerts, temperature monitoring & asset management tracking ensuring customer KPI's are met, perform audits and risk assessments of all medical devices as required in the system for accurate reporting of data. The successful candidate will be responsible for updating, testing, troubleshooting, and supporting the device security, temperature monitoring and asset tracking systems for all medical equipment to ensure data integrity on CHST's network. Entail responding to trouble calls, identifying fault conditions, and remediating if capable or contacting owning party's department leaders, internal HTM technicians, manufactures, vendors that are in direct support of equipment maintenance, management resources to resolve issues with each solution.
Responsibilities :
- Monitors and responds to customers medical device asset and cybersecurity management platform findings and mitigating steps.
- Ensure work orders are completed within defined KPI's on site if needed for successful completion. Collaborate and work with clients to respond and coordinate mitigating steps and compensating controls on medical devices from ORDR platform.
- Assist with GAP analysis by physically identifying devices and verifying the IT parameters to correlate with ORDR platform.
- Apply patches, software updates and device in mitigations as assigned.
- Assist with data integrity with normalizing the data in the CMMS and Cybersecurity platforms.
- Provide end-user training and support for customers and HTM staff as needed.
- Provide support with new features and functionality of the ORDR platform.
- Create, update & maintain device attributes and profiling in the ORDR platform.
- Troubleshoot hardware and software to ensure data connection integrity.
- Assist with managing FDA notifications and recalls with HTM staff to address all alerts.
- Assures compliance with all regulatory stands including patient safety and all relative criteria governing the safe appropriate use, testing and management of medical devices.
- Maintain RTLS software updates for retired assets removing as needed all equipment through retirement process.
- Add new assets to Mobileview as equipment is being deployed through check in process.
- Provide updates to temperature monitoring alerts for additions and changes to the RTLS software.
- Periodically validate assets between the RTLS and CMMS systems to ensure all fields are matching to normalize both system for accuracy. (Report from Nuvolo).
- Process new requests for adding permissions to users that require additional access, that includes new technicians, users for temperature monitoring, etc.
- Update temperature monitoring events / alerts as needed required when changes are made to the system.
- Create new temperature events, alerts and departments as needed required for new project acquisitions.
- Perform annual update and support for all temperature monitoring customers to update the tip sheets for department alerts.
- Receives a moderate level of guidance and direction from Senior Analysts.
This is a full-time position working Monday through Friday from 8 : 30 a.m. to 5 p.m.
How You'll Be Successful :
WORK EXPERIENCE
EDUCATION
A Place Where You Belong
We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children's Health a place where everyone can contribute.
Holistic Benefits - How We'll Care for You :
As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.
