What are the responsibilities and job description for the Outpatient Ops Integration Specialist position at Children's Health?
Job Title & Specialty Area : Outpatient Ops Integration Specialist
Location : Dallas, TX
Shift : Full-Time Monday - Friday 8 : 00 am - 4 : 30 pm
Job Type : On-Site
Why Children's Health?
At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal.
Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being.
Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.
Summary :
The Outpatient Operations Integration Specialist works directly with Ambulatory Service Representative (ASR) staff in newly acquired practices and / or new hire ASR staff to assimilate Children's Health processes into workflows where appropriate. Consistently demonstrates the core values of Children's Health and serves as a role model to other employees. Serves as primary ASR preceptor at the practice to provide resources and education to validate competencies.
Responsibilities :
- Works closely with outpatient operational leadership, medical directors, physician providers and other clinical staff in a collaborative approach to drive excellence in service and clinical care, optimal outcomes, and efficient resource utilization.
- Uses technical experience based on ASR skills acquired through formal and informal experiential knowledge to model, develop and support ASR processes
- Serves as primary ASR preceptor for outpatient operations and provides resources, education, and validation of competencies
- Provides virtual and / or on-site support, as needed, to newly acquired practices and newly hired team members, to provide continuity of information and serve as a consistent resource for ASR workflows
- Observes and evaluates ASR staff to learn current workflows and provides input on workflow development, process improvement and implementation
- Clearly communicates any all recommendations, changes in workflows and / or organizational system updates to all key stakeholders
- Works with leaders and other team members to achieve organizational initiatives, e.g., Epic upgrade projects, etc., and other duties as assigned
WORK EXPERIENCE
EDUCATION
A Place Where You Belong
We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children's Health a place where everyone can contribute.
Holistic Benefits - How We'll Care for You :
As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.
