Radiology Admin - Receptionist File Clerk

Job Title & Specialty Area: Receptionist File Clerk

Department: Radiology Admin

Location: Hosp-Dal-C

Shift: Monday-Friday 6:30a-3:00p

Job Type: On-Site

Why Children’s Health?

At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal.

Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being.

Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.

Summary

This position is responsible for all duties at the radiology reception desk including but not limited to; answering phone, triage and distribution of calls, importing image CDs, burning image CDs, image retrieval requests, printing film copies of studies, and checking patients in using the EMR systems. This position reports to the team lead or manager.

Responsibilities

• Answer incoming calls and route to the appropriate location according to established procedures; provide direct numbers as required; respond to emergencies according to established policies and procedures; page physicians and other hospital staff through the paging system
• Prepare and burn radiological imaging onto CD's, import images from external CDs, import images submitted electronically, print x-ray film and radiology reports for distribution both internally and externally to physicians and the families of patients; receives and sort files, retrieves and destroys x-ray film and CD's according to establish polices and procedures
• Welcome patients and their families; visitors and vendors; directing them appropriately to the appropriately waiting area; keep families updated as to the status of their appointment time
• Prepare image CD's for release and respond to subpoenas after reviewing and verifying the written authorization to release information
• Provide clerical and other support functions to ensure efficient operation of the front desk area. Maintain a clean, orderly, and safe work environment; adhere to prescribed policies and procedures regarding confidentiality, and other issues; and perform other duties and special projects as required.
• Supports continuing improvement processes within radiology and the hospital. Employ good customer service assistance to patients, families, physicians and staff. Participate as a positive radiology team member with respectful interactions, collaboration and integrity.
  
  

Work Experience

• Less than 1 year - Minimum 6 months of related experience Req
  
  

EDUCATION

• High school diploma or equivalent required; additional training beyond high school Req
  
  

A Place Where You Belong

We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children’s Health a place where everyone can contribute.

Holistic Benefits – How We’ll Care For You

• Employee portion of medical plan premiums are covered after 3 years.
• 4%-10% employee savings plan match based on tenure
• Paid Parental Leave (up to 12 weeks)
• Caregiver Leave
• Adoption and surrogacy reimbursement
  
  

As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.