What are the responsibilities and job description for the Sr Director Business Ops - Facilities & Real Estate Development position at Children's Health?
Sr Director, Business Operations - Facilities and Real Estate Development
Why Children’s Health?At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal. Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being. Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.
Position Summary
The Sr Director, Business Operations Facilities and Real Estate Development provides business support to various operational departments, including facilities operations, planning, design and construction, real estate, security, and environmental services. This position establishes, drives, and coordinates multiple activities, including development and monitoring of Key Performance Indicators (KPIs), annual goal development and deployment, ongoing process improvement/project management, and enhancements to system level programs in collaboration with department leadership. With direction from the Chief Facilities & Real Estate Development Officer, the individual in this role develops performance and management reports, variance analysis, executive and Board reports and presentations related to the New Pediatric Campus (NPC).
Highlighted Responsibilities
* At least 10 years Business Management experience in an institutional setting is required; direct experience in healthcare administration, facilities management, or real estate development experience is preferred
* Four-year bachelor’s degree in business administration or a related field or equivalent experience is required
We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children’s Health a place where everyone can contribute.
As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.
Why Children’s Health?At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal. Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being. Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.
Position Summary
The Sr Director, Business Operations Facilities and Real Estate Development provides business support to various operational departments, including facilities operations, planning, design and construction, real estate, security, and environmental services. This position establishes, drives, and coordinates multiple activities, including development and monitoring of Key Performance Indicators (KPIs), annual goal development and deployment, ongoing process improvement/project management, and enhancements to system level programs in collaboration with department leadership. With direction from the Chief Facilities & Real Estate Development Officer, the individual in this role develops performance and management reports, variance analysis, executive and Board reports and presentations related to the New Pediatric Campus (NPC).
Highlighted Responsibilities
- Serve as a key member of the Facilities & Real Estate leadership team, offering analytical, financial, and project management support and expertise to drive departmental and enterprise-wide initiatives.
- Develop and nurture collaborative relationships with CHST’s clinical and non-clinical departments to enhance service standardization and performance measurement across the organization.
- Prepare and present both regular and ad hoc reports for senior management, ensuring data-driven insights.
- Monitor departmental performance metrics and KPIs, proactively identifying areas for improvement and implementing corrective actions.
- Coordinate with Facilities & Real Estate leaders to implement initiatives, propose budget-saving strategies, and drive performance improvements.
- Review operational policies and conduct risk assessments to support best practice establishment.
- Develop business plans and manage requests for proposals (RFPs) as needed.
- Identify data needs, conduct analyses, review and analyze statistical data to support performance improvement initiatives, boost productivity, efficiency, and customer satisfaction.
- Provide analytical support for regulatory compliance and accreditation efforts.
- Represent Facilities & Real Estate departments on various committees, task forces, and other organizational initiatives.
- Stay informed of New Pediatric Campus (NPC) project team commitments and deliverables, ensuring alignment among team members to achieve project objectives.
- Provide project management responsibilities in support of the New Pediatric Campus (NPC) to include: conduct research and prepare briefs, presentations, meeting agendas, and other materials; perform analyses to support key project deliverables, ensuring decisions are data-driven and strategically aligned; coordinate and streamline communication among project stakeholders, ensuring consistent and clear information flow and ensure comprehensive project documentation is developed and maintained, including timelines, milestones, and progress reports.
* At least 10 years Business Management experience in an institutional setting is required; direct experience in healthcare administration, facilities management, or real estate development experience is preferred
- At least 3 years progressive leadership experience is required
* Four-year bachelor’s degree in business administration or a related field or equivalent experience is required
- Graduate, professional work or advanced degree is preferred
We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children’s Health a place where everyone can contribute.
As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.
