Starbucks - Mgr Retail Food

Job Title & Specialty Area: Starbucks Manager
Department: Food Services
Location: Dallas
Shift: 3:30pm-12:00am Monday-Friday with rotating weekends
Job Type: On-Site
Why Children’s Health?
At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal.
Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being.
Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.

Summary:
The incumbent manages retail food service operations within the policies and procedures of the organization to ensure customer and employee satisfaction and profit maximization. The incumbent has total operational and financial responsibility for retail food service operations, directly performs hands-on work on an ongoing basis to ensure proper employee training, timely response to customer service needs, and consistent modeling of professionalism. The incumbent provides overall leadership, recognizes and motivates members of the team, and contributes to continuous improvement for operational excellence.

Responsibilities:

• Manages day-to-day operations by scheduling and monitoring labor, ensuring adequate par of retail items through proper organization, communication and delegation to the management team.
• Maintains professional presence, especially in peak business hours, assuring customer satisfaction, trouble-shooting customer issues and assisting at all levels.
• Manages and develops the retail management team and sets the standard for excellent customer service and work.
• Controls profit and loss (i.e. budgeted revenue and labor) by following cash handling protocol and security procedures, maintaining inventory, managing labor, reviewing and monitoring of financials and correctly reports and works with department leadership to take appropriate action to maintain P&L.
• Guarantees food quality and 100% customer satisfaction by auditing food items and customer service performance.

How You’ll Be Successful:
WORK EXPERIENCE

• At least 1 year Supervisory or leadership experience Req
• At least 1 year Food Service Experience Pref

EDUCATION

• High school diploma or equivalent Req
• Two-year Associate's degree or equivalent experience Pref
• Four-year Bachelor's degree or equivalent experience Pref

LICENSES AND CERTIFICATIONS

• Certified Food Manager (CFM) certificate Req

A Place Where You Belong

We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children’s Health a place where everyone can contribute.

Holistic Benefits – How We’ll Care for You:

• Employee portion of medical plan premiums are covered after 3 years.
• 4%-10% employee savings plan match based on tenure
• Paid Parental Leave (up to 12 weeks)
• Caregiver Leave
• Adoption and surrogacy reimbursement

As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.