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Support Center Assistant

Children's Healthcare of Atlanta
Atlanta, GA Full Time
POSTED ON 1/24/2025
AVAILABLE BEFORE 4/23/2025

JOB DESCRIPTION

Note : If you are CURRENTLY employed at Children's and / or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs).

Work Shift

Work Day(s)

Friday, Monday, Saturday, Sunday, Thursday, Tuesday, Wednesday

Shift Start Time

8 : 00 AM

Shift End Time

5 : 00 PM

Worker Sub-Type

Regular

Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture : People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

Job Description

Provides administrative, logistical, and customer support to Human Resources and The Support Center Atrium and Conference Center.

Experience

  • Experience in supporting in an administrative capacity

Preferred Qualifications

  • Post-secondary education
  • 2 years of experience in an administrative role

    • Education

  • High school diploma or equivalent

    • Certification Summary

  • No professional certifications required

    • Knowledge, Skills, and Abilities

  • Excellent grammar, vocabulary, and communication / speaking ability
  • Superior customer service and problem-solving skills
  • Strong administrative skills including typing 45 words per minute, Microsoft Outlook, and proficient in utilizing Microsoft Suite tools

    • Job Responsibilities

  • Schedules / approves all bookable conference space in the Conference Center.
  • Communicates conference room request status clearly and in a timely fashion to internal and external customers.
  • Makes best effort to resolve room request conflicts and offer suggestions for alternate meeting locations / options.
  • Owns reservation request process and system.
  • Runs administrator reports and participates in efforts to improve Conference Center processes, space usage, and policies based on data.
  • Provides onsite support for internal and external facilitators and presenters.
  • Greets and directs Conference Center customers / visitors and answers questions.

    • Directs questions about catering and audio / video equipment to appropriate contacts.

  • Ensures Conference Center schedule, rooms, amenities, equipment, and supplies are operational and available, and troubleshoots audio / video issues when needed.
  • Manages all areas of the Atrium and Support I lobby, including organization and presentation.
  • Directs calls, visitors, and deliveries to the appropriate recipient.
  • Checks and signs off on all new hire paperwork delivered to Recruitment.
  • Creates badges for employees, contractors, and visitors (as backup for Security).

    • Primary Location Address

    1575 Northeast Expy NE

    Job Family

    Human Resources

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