Emergency Shelter Manager

JOB SUMMARY: The Emergency Shelter managers oversee day to day operations within the program. The Manager primary responsibility is overseeing the delivery of services provided in the shelter setting.  The manager is responsible for establishing a positive, trauma sensitive, nurturing and healing culture on campus for youth served.  conducts duties with self-direction and good judgment. The manager oversees budgetary and operational functions within program. 

ESSENTIAL FUNCTIONS:

1. Manages Residential Services with expertise and strives for excellence. 
2. Provides leadership and supervision to direct reports on a regular and consistent basis.
3. Ensures that youth caregivers are providing quality trauma informed care to all youth within the program.
4. Develops standards of operation that reflect a nurturing, child centered, and family like environment on campus and in the cottages.        Identifies opportunities for improvement and creates action plans and trainings accordingly. 
5. Provides frequent updates to VP of Out of Home Care and offers recommendations as needed.
6. Establishes protocol and standards that promote normalcy and co-parenting with birth families, caregivers, and guardians/case management.
7. Ensure youth are safe and receive quality care with medical, mental health, dental, vision, and other services delivered or accessed timely and efficiently.
8. Establishes CHN as an excellent partner with case management and CBC organizations by actively participating in court reviews, staffing and other case related meetings, demonstrating expertise and providing comprehensive and knowledgeable information about the child.
9. Completes all reports in a professional and timely manner.
10. Ensures all work is completed in accordance with legal and contracted rules and regulations.
11. Monitors annual budget performance for the program, including progress towards budgetary goals and maintaining budgetary performance. 
12. Is familiar with the administrative codes related to shelter operation and applies these regulations and operational procedures within supervisions.
13. Works to build teamwork, particularly in the area of cross functional responsibilities. Decreases conflict and strives to create a positive, effective environment that staff value. 
14. Is available on-call to employees for crisis situations
15. Prepares for site visits, audits, etc. to ensure excellent results. 
16. Work is reflective of CHN mission and values. 
17. Perform other duties as assigned.

***THESE ESSENTIAL JOB FUNCTIONS ARE NOT TO BE CONSTRUED AS A COMPLETE STATEMENT OF ALL DUTIES PERFORMED.  EMPLOYEES WILL BE REQUIRED TO PERFORM OTHER JOB RELATED MARGINAL DUTIES AS REQUIRED***

MINIMUM QUALIFICATIONS:

Education and Experience: 

• Bachelor degree from an accredited college or university in a Human Services or related field and 2 years progressively responsible experience in social services or health care industry, with at least one year supervisory experience. or: an Associate’s degree from an accredited college or university in Human Services or related field  and 4 years progressively responsible experience in social services or health care industry, with at least one year supervisory experience. 

Licenses & Certifications:

Licenses & Certifications:

• Must possess and maintain a valid Florida driver’s license with no record of criminal driving offense or license suspension.
• Must possess means of providing job related transportation and show proof of required insurance. Must be insurable under CHN’s current auto insurance policy. 
• Must be able to work flexible hours, including evenings, weekends, and holidays.  
• Must successfully complete and maintain FDLE clearance, federal background and state criminal background check, and sexual predator screening.
• First Aid and CPR Certified (training available) 

Annual Training Requirements: The following training topics are required annually: Sexual Harassment, Blood-born Pathogens, Workplace Accident Prevention and Reporting, Confidentiality and Privacy Practices, Diversity/Cultural Competency, Child Abuse and Neglect Mandated Reporter Statutes and Methods, Prevention of Violence in the Workplace, OSHA–related training, Crisis Prevention, and Program Goals.  Maintenance of Child Welfare Certification is required.

Knowledge, Skills and Abilities:

• Knowledge of Department of Children and Families rules and regulations regarding the care of children and the specific regulations around foster care and placement. 
• High level of expertise in clinical interventions treatment methods, strategies and techniques.

• Knowledge of child abuse or neglect reporting procedures and methods. 
• Ability to work as a multi-disciplinary team member in a positive productive manner.
• Knowledge of community based services and interventions that serve the needs of foster children including but not limited to behavior and mental health services that address developmental, trauma, medical and other special needs. 
• Ability to communicate effectively, verbally and in writing. Possess effective interpersonal skills.
• Knowledge of quality documentation as required by agency standards, rules, regulations, and Medicaid.
• Ability to conduct assessments, treatment evaluations, counseling in group and individual sessions, treatment planning, and discharge planning.
• Skilled in providing leadership, training and support to other team members.

ESSENTIAL PHYSICAL SKILLS:

• Visual: ability to safely operate a motor vehicle, read printed materials, and make observations of physical facilities. 
• Hearing: ability to understand and comprehend spoken dialogue in individual and group settings. 
• Frequent use of hands. 
• Ability to speak clearly and effectively. 
• Reasonable accommodation will be made for otherwise qualified individuals with a disability.

ENVIRONMENTAL CONDITIONS:

•     Works indoors in an office environment.

• Spends periods of time in transit using personal vehicle. 
• Works within residential providers and foster family homes. 
• High interaction with children and families. 
• Moderate level of potential for exposure to blood borne pathogens