Nursing House Supervisor

Here, it’s different. Come join us.

Children’s Hospital Colorado, Colorado Springs is a top-ranked hospital located in a top-ranked city.

With a regional team of more than 1,000 team members, Children’s Colorado has been present in southern Colorado since 2001 and now has team members at five locations providing outpatient specialty care, emergency care, inpatient care and therapy care. Children’s Hospital Colorado, Colorado Springs is the first pediatric-only hospital in the region and includes the region’s only emergency department and operating rooms built just for kids and served by pediatric experts who have dedicated their lives to treating kids – and only kids – and who are directly linked to one of the country’s leading pediatric academic medical centers.

Here, we know it takes all of us, every role, to deliver the best possible care to each child and family we treat.

That’s why we build our teams toward a foundation of equity in access, advancement, and opportunity. We know teams of individuals with different identities and backgrounds can nurture creativity and innovation. We know we can see, treat, and heal children better when our team reflects the diversity of our patient population. We strive to attract and retain diverse talent because we know a truly inclusive and equitable workforce will help us one day realize our most basic calling: to heal every child who comes through our doors.

A career at Children's Colorado will challenge you, inspire you and motivate you to make a difference in the life of a child.

Learn about Children’s Colorado and our culture: https://www.youtube.com/user/thechildrenshospital

Find out more about living and working in Colorado Springs: https://coloradospringschamberedc.com/live-work/

The House Supervisor assumes responsibility for the operations and supervision of a designated facility accepting the full scope of responsibility delegated by senior leadership/site leadership. The House Supervisor provides oversight, leadership and direction to staff and leaders across the organization through communication, decision making, and effective management of operations to include material resources and staffing.

Department Name: CSH Nursing Administration
Shift: Variable - this position will support the department with shifts as needed. Not eligible for benefits.

POPULATION SPECIFIC CARE
Neonate - <30 days
Infancy - >30 days to 1yr
Toddlers - >1yr to 3yrs
Pre-Schoolers - >3yrs to 5yrs
School age - >5yrs to 13yrs
Adolescent - >13yrs to 18yrs
Adult - >18yrs to 65yrs

ESSENTIAL FUNCTIONS

An employee in this position may be called upon to do any or all of the following essential functions. These examples do not include all of the functions which the employee may be expected to perform.
1. Serves as the onsite administrator and escalation point for hospital Executives and leadership; leads information gathering, communicates to all areas in the hospital, and ensures confidentiality as appropriate.
2. Acts as leadership designee to initiate designated scope of employment actions, e.g., requesting reasonable suspicion drug/alcohol testing, intervening in conflict, and suspending employees from duty.
3. Promotes and informs patient, family, staff, and facility safety by implementing appropriate responses to internal and external disasters or critical incidents. Authorized to activate Incident Command Center, serve as Incident Commander, initiate restricted access, or place facility into lockdown. Assists in managing the ongoing effects of external disasters.
4. Identifies operational issues and determines solutions, communicates, and gains leadership alignment, and implements solutions as appropriate.
5. Consistently monitors implementation of all organizational policies and clinical practice standards; makes recommendations for policy and procedure revisions.
6. Evaluates the need for staffing and capacity related advisories (i.e., trauma divert), and informs decisions on when to implement.
7. Leads daily bed meetings to communicate and facilitate patient progression. Oversees staffing decisions and communicates through rounding to determine staffing needs for optimal patient movement and continuity of care.
8. Supports, advises, and informs leadership of staff assignments and prioritization by frequently performing focused rounding and facilitating resolutions. Collaborates and communicates with all departments and patient portals to facilitate efficient and effective patient flow. Allocates staff to units based upon assessment of needs.
9. Mentors staff, including Associate Clinical Managers and Charge Nurses, through leading by example with communication and collaboration. Gives constructive feedback as needed to encourage development of leadership, escalates performance concerns, and provides input on performance evaluations. In situations where immediate performance concerns are identified, empowered to address situation in the moment to ensure safe and optimal operations.
10. Communicates major hospital change information to staff, physicians, leaders, and key stakeholders. Serves as point of contact for questions and concerns presented by staff; resolves or escalates concerns as appropriate. Investigates patient/family complaints and initiates service recovery and/or deploys resources as appropriate.

SCOPE AND LEVEL
Guidelines: Guidelines are in the form of stated goals and objectives for function.
Complexity: Work assignment is unstructured, and leader is responsible for implementing and managing a variety of objectives, resources, and initiatives to achieve the goals of the function. Duties performed include operational planning; developing standards, priorities, guidelines, processes, measurement (evaluation) systems; implementation of production and performance management standards; and allocating resources. Work is tactical and operational in nature.
Decision Making: Employee is responsible for planning, organizing, allocating resources, ensuring compliance with procedures, and achieving the objectives of the function.
Communication: Communication at this level is primarily internally focused and involves establishing and maintaining effective working relationships with team members, peers, directors, and executives. Provides guidance and interpretation of the enterprise’s policies, procedures, and standards. Provides information to higher-level directors and executives.
Supervision Received: Responsible for achieving the objectives of function within the scope of established guidelines. Employee is expected to resolve problems that arise in the normal course of the work. Work is reviewed for soundness of judgment and feasibility of decisions.

Ability to Perform Essential Functions of the Job

PHYSICAL REQUIREMENTS
Audio-Visual: Color Discrimination: Good
Audio-Visual: Hearing: Good
General Activity: Sit: 2-4 hrs per day
General Activity: Stand/Walk: up to 12 hrs per day
Motion: Bend: Up to 1/3 of time
Motion: Lift: Up to 1/3 of time
Motion: Push: Up to 1/3 of time
Motion: Reach: Up to 1/3 of time
Motion: Squat/Crouch: Up to 1/3 of time
Others: Occupational Hazards - exposure to severe weather conditions; must be able to meet scheduling
demands during all weather conditions
Use of Hands/Feet: Both Hands - Precise Motor Function (Or Fine Manipulation)
Weight Lifted/Force Exerted: Up to 35 pounds/16 kilos: Up to 1/3 of time

WORK ENVIRONMENT
Exposure: Exposure to blood/body fluid: Occasional.
Exposure: Exposure to chemicals: Regular/Frequent.
Exposure: Exposure to infectious diseases: Occasional.
Exposure: Exposure to skin irritations: Occasional.
Mental and Emotional Requirements: Handles multiple priorities effectively.
Mental and Emotional Requirements: Independent discretion/decision making.
Mental and Emotional Requirements: Makes decisions under pressure.
Mental and Emotional Requirements: Manages stress appropriately.
Mental and Emotional Requirements: Works day/night rotating shifts.
Mental and Emotional Requirements: Works night shifts.
Mental and Emotional Requirements: Works with others effectively.

It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information.

Salary Information

Benefits Information

As a Children’s Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid sick leave and a robust wellness program.

As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.

Children’s Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.