Central Processing Department Supervisor

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We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.


A Brief Overview
Responsible for managing sterile processing related functions at assigned CHOP locations including the Philadelphia campus and Services and Logistics Center (SLC). This individual is accountable for the management of staff within the Central Processing Department (CPD) and oversees/supports daily operations of all activities that relate to the reprocessing of reusable medical supplies and instrumentation including, but not limited to decontamination, assembly, sterilization, case cart picking, and storage processes within all set professional standards and regulations. Ensures proper operational procedures are followed by all members of the CPD team. Works closely with CHOP's clinical teams to supports processes that are developed to reduce variation, eliminate waste, and improve the experience of patients and clinicians.

What you will do

• Leadership and Operations
• Oversees the day-to-day operations and staff of CPD by preparing all departmental work schedules and communicating changes in order to ensure that all duties and responsibilities are completed
• Can assess, identify, and respond to urgent/emergent requests for instruments, supplies, and equipment in an efficient and effective manner
• Conducts staff interviews, and makes hiring, disciplinary and performance management decisions in accordance with the Human Resources policies and procedures
• Assumes responsibility, in collaboration with the HLD/S team, for scheduling new employee orientation, on-the-job training, in-service education and managing the departmental quality assurance program when needed
• Participates in defined meetings with surgical services leadership to ensure that CPD operations are meeting/exceeding department expectations.
• Coordinates, assigns, and adjusts daily assignments to achieve and accomplish maximum utilization of all resources while ensuring productivity metrics are being met
• Communicates in a professional manner both verbally and in writing to all customers
• Ability to handle multiple responsibilities, meet strict deadlines, problem solve, make independent decisions, and build relationships with individuals across various disciplines/levels within the organization.
• Performs other related duties as required
• Quality Assurance and Staff Education
• Actively identifies and leads initiatives to address areas of opportunity to improve CPD functions
• Assist in implementing policies and procedures that support local and regional goals, standards and metrics
• Supports equipment repairs, replacements, returns, and loaner equipment transactions
• Responsible for ensuring the environment is clean, safe, and free from hazards.
• Ensures proper care and handling of all hospital property, including instrumentation, equipment, and disposable supplies. Acts as a resource to operating room staff in the proper methodology for decontamination and sterilization of items needed for immediate use
• Working knowledge of all mechanical equipment used for sterilization and high-level disinfection

Education Qualifications

• High School Diploma / GED Required
• Associate's Degree Preferred

Experience Qualifications

• At least five (5) years sterile processing technician experience Required
• Working knowledge of all functions of the Sterile Processing department and surgical instrumentation management Required
• At least two (2) years leadership sterile processing leadership experience and/or training. Preferred

Skills and Abilities

• Familiar with Microsystems instrument tracking system, SPM, or any equivalent system. (Required proficiency)
• Demonstrated ability to utilize Microsoft Office Suite (Word, Excel, PowerPoint) (Required proficiency)
• Must be able to work in a Labor Management Partnership environment (Required proficiency)
• Consistently demonstrates the knowledge, skills and abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our team members, and to customers, contracted providers, and vendors. (Required proficiency)

Licenses and Certifications

• Certified Registered Central Service Technician (CRCST) - Healthcare Sterile Processing Association (HSPA) - upon hire - Required
• Certified Healthcare Leader (CHL) - The International Association of Healthcare Central Service Material Management - upon hire - Preferred

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.

Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.

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