What are the responsibilities and job description for the Director, Mental Health Outpatient Services position at Children's Hospital Of The King's Daughters?
GENERAL SUMMARY
The Director, Mental Health Outpatient Services provides strategic direction and administrative leadership, supervision, implementation, and oversight of the following programs : school-based and integrated primary care programs, VMAP (Virginia Mental Access Program), Bridge program, and outpatient mental health clinic services.
Responsibilities are comprehensive in scope, involving administrative oversight of management operations. The Mental Health programs are consumer oriented, meeting a variety of emotional, psychological, behavioral, interpersonal, and social needs of patients / families. These services contribute significantly to the level of health care excellence provided by CHKD. Development of processes to promote quality of service, budget construction and compliance, and strategic direction of programs are key elements of this role. A high level of independence in performance of the role and solving of challenges is expected. Demonstrated cooperation and collaboration is equally essential for successful functioning. Work involves oversight and participation in department-related committees. Program development, implementation, clinical expertise / training, and collaboration with outside community agencies is expected. Reports to the Vice President of the Mental Health Service Line.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Works to foster an environment where patients / families psychosocial, emotional, and behavioral health needs are effectively served to include supervision of staff, coordination of all program elements, and quality improvement monitoring and data collection.
- Acts as a resource to staff for decision making and conflict resolution related to referrals, patient care, behavioral health case management, etc.
- Serves as a key resource for strategic program development and planning.
- Develops departmental budget, business planning, and focuses on sustainability of program development.
- Develops and administers policies and procedures in accordance with regulatory and legal compliance.
- Independently carries out and is accountable for daily operations.
- Oversees the recruitment, hiring, team / department orientation, performance appraisals and disciplinary actions including up to termination processes for a team or department.
- Leads, manages, coaches, and trains a team or department, provides guidance, support, and mentors to ensure optimal performance and productivity.
- Performs all other duties as assigned.
LICENSES AND / OR CERTIFICATIONS
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
WORKING CONDITIONS
Normal office environment with little exposure to excessive noise, dust, temperature and the like.
PHYSICAL REQUIREMENTS
Click here to view physical requirements. (https : / / www.chkd.org / uploadedFiles / Documents / Employees / Category B Jobs.pdf )
CHKDHP
