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Lead Community Resource Specialist

Children’s Mercy
Kansas, MO Full Time
POSTED ON 1/19/2025
AVAILABLE BEFORE 3/31/2025

Overview

The Lead Community Resource Specialist position works to meet the tangible needs of patients and families. Responsibilities include sharing of pertinent patient information to the team, performing outreach and education to patients and families, assisting with tasks, and helping identify opportunities to enhance care coordination in collaboration with internal and external team members. This role also helps support and provide guidance to the CFCC Community Resource Specialist Team.

At Children’s Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity.

Additionally, it’s important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children’s Mercy staff, we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and / or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you are selected for this position, you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines, medical and / or religious exemptions can be further discussed with Human Resources.

Responsibilities

  • Care Coordination / Patient and Family Support
  • Supports and provides guidance to the CFCC Community Resource Specialist Team
  • Practice Management

Qualifications

  • Bachelor's Degree and 3-5 years experience Demonstrates flexibility in working with various team members and groups; excellent communication even during stressful interactions. or
  • HS diploma or equivalent and 5-7 years experience Demonstrates flexibility in working with various team members and groups; excellent communication even during stressful interactions.
  • Benefits at Children's Mercy

    The benefits plans at Children’s Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families.

    Starting Pay

    Our pay ranges are market competitive. The pay range for this job begins at $22.81 / hr, but your offer will be determined based on your education and experience.

    Remote Work / Work from Home

    This position is not eligible to work remotely, which means that the person hired will be required to work onsite at one of our Children’s Mercy locations and may not work from home.

    EEO Employer / Disabled / Vet

    Children’s Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors. A personal interview, formal education and training, previous work experience, references and a criminal background investigation all are factors used to select the best candidates. The hospital does not discriminate against prospective or current employees based on the race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status. A drug screen will be performed upon hire. Children’s Mercy is smoke and tobacco free.

    Our commitment to Diversity & Inclusion

    CM is committed to creating a diverse and inclusive workforce. Our patients and families come from all walks of life, and so do we. We know that our greatest strengths come from the people who make up our team so we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our hospital stronger and our patient care more compassionate.

    If you share our values and our enthusiasm for service, you will find a home at CM. In recruiting for our team, we welcome the unique contributions that you can bring, including education, ideas, culture, ethnicity, race, sex, sexual orientation, gender identity and expression, national origin, age, languages spoken, veteran status, color, religion, disability and beliefs.

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