Manager Transport Services

About Children’s Minnesota

Children’s Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children’s Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts™ in our region, Children’s Minnesota is regularly ranked by U.S. News & World Report as a top children’s hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.org.

Children’s Minnesota is proud to be recognized by Modern Healthcare as one of 2023’s Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry.

Position Summary

The individual in this role will be responsible for building and cultivating mutually beneficial relationships in the delivery of high quality Transport services. This work will be accomplished through collaboration with the Respiratory Therapists, Advanced Practice Providers, Physicians, Nursing and organizational leadership inside and outside of Children's. In addition, this individual will have the accountability for daily operations of Transport and will lead the staff in achieving Children's goals in the areas of safety, finance and experience.

Responsibilities:

• Adds value as a key member of management; understands the business, financials, industry, customers and strategy
• Supervises employees, provides direction, coaches, trains and develops, and manages performance goals and expectations
• Prepares, manages, and adheres to department budget to maintain expenditure controls
• Assesses, plans, implements, and evaluates delivery of patient care on assigned unit on 24-hour basis
• Collaborates with staff, outreach education, and coordinators and medical staff to facilitate effective orientation for new employees
• Contributes to the Hospital through support of philosophy and objectives, educational, quality improvement, research and evidence-based practice efforts
• Demonstrates the knowledge and skills necessary to provide care for the physical, psychological, social, educational, and safety needs of the patients served regardless of age
• Participates in committees, task forces, meetings and activities to assist in the development of staff and promote self-professional development
• Quality assurance and improvement including database maintenance
  
  

Education:

• Registered Respiratory Therapist, Registered Nurse or EMT certification required
• Associate's degree required
• Bachelor's degree in a healthcare or related field preferred
  
  

Experience:

• Minimum 3 years relevant experience
• Experience supervising departments/employees preferred
  
  

Knowledge/Skills/Abilities:

• Demonstrated ability in strategic thinking, planning and implementation
• An in-depth knowledge of regulations and guidelines for governing areas of responsibility
• Proven track record of leading cost-effective hospital and health services operations
• Demonstrate excellent collaboration and influence skills to support service line development
• Demonstrated effective communication and organizational skills required, which includes verbal and written skills for both individual and group communications
• Strong, effective collaborative negotiation and influencing, goal setting, conflict resolution, staff development, and customer service skills
• Knowledge, methods and skills needed to effectuate change, to understand and value the perspectives and responsibilities of others, and the capacity to mentor others
• Financial acumen
• Excellent Customer Service Skills
• Proficiency in MS Office [Outlook, Excel, Word] or similar software is required.
• Electronic health record software used for inpatient care and interfacility transport is preferred
  
  

The posted salary represents a market competitive range based on salary survey benchmark data for similar roles in the local or national market. When determining individual pay rates, we carefully consider a wide range of factors including but not limited to market indicators for the specific role, the skills, education, training, credentials and experience of the candidate, internal equity and organizational needs.

In addition to your salary, this position may be eligible for medical, dental, vision, retirement, and other fringe benefits. Positions that require night, weekend or on-call work may be eligible for shift differentials or premium pay.

All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification.

Children’s Minnesota is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race, color, creed, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.