Description The Training Specialist will design, develop and coordinate the training and development programs. Deliver training and orientation sessions to
employees. Maintain documentation of training activities. Handle registration and training logistics. Prepare and administer competency tests. Qualifications Minimum Education
Bachelor's Degree Or equivalent combination of education and or experience in a related field (Required)
Minimum Work Experience
2 years Related experience. (Required)
Required Skills / Knowledge
Demonstrated experience in developing and conducting employee training programs, especially for scheduling and registration systems.
Experience using Microsoft Publisher, Microsoft office, internet and CNHS Intranet.
Functional Accountabilities
Training Development
- Assist in the design, development and coordination of training sessions, programs and competency testing staff.
- Prepare, assemble and revise course materials as requested to meet customer needs.
- Achieve and maintain a solid understanding of the business environment as a whole, include business practices, processes and strategy.
Training Implementation
Conduct training, development, competency testing and general clinic orientation sessions for staff.Assist in evaluation of effectiveness of training programs.Develop presentation materials, lead meetings and facilitate workgroups.Training Logistics
Maintain training documentation, include registration and completion records.Maintain master training calendar, ensure availability of equipment, space and materials.Handle registration and training logistics.Prepare course advertising materials; coordinate schedule of external and internal training resources.Communicate all set ups of training sessions and ensure necessary materials and supplies are available.Safety
Speak up when team members appear to exhibit unsafe behavior or performanceContinuously validate and verify information needed for decision making or documentationStop in the face of uncertainty and takes time to resolve the situationDemonstrate accurate, clear and timely verbal and written communicationActively promote safety for patients, families, visitors and co-workersAttend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performanceOrganizational Accountabilities
Training Program Improvement
Compile training and development data and assist in recommending program / course modifications to meet training objectives; include results of feedback tool and evaluate feedback trends.Coordinate data collection process to develop, collect, analyze, report and measure multiple quality improvement initiatives.Apply quality management and process improvement principles and tools, using strong statistical analysis and technical skills.Organizational Commitment / Identification
Partner in the mission and upholds the core principles of the organizationCommitted to diversity and recognizes value of cultural ethnic differencesDemonstrate personal and professional integrityMaintain confidentiality at all timesCustomer Service
Anticipate and responds to customer needs; follows up until needs are metTeamwork / Communication
Demonstrate collaborative and respectful behaviorPartner with all team members to achieve goalsReceptive to others' ideas and opinionsPerformance Improvement / Problem-solving
Contribute to a positive work environmentDemonstrate flexibility and willingness to changeIdentify opportunities to improve clinical and administrative processesMake appropriate decisions, using sound judgmentCost Management / Financial Responsibility
Use resources efficientlySearch for less costly ways of doing thingsPrimary Location : Maryland-Silver Spring Work Locations : Dorchester 12200 Plum Orchard Dr Silver Spring 20904 Job : Human Resources Organization : Finance Position Status : R (Regular) - FT - Full-Time Shift : Day Work Schedule : TBD Job Posting : Dec 23, 2024, 8 : 31 : 41 PM Full-Time Salary Range : 52728 - 87859.2
